HP Plasma Lawsuit

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Category: Electronics

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New York, United States

HP Plasma Lawsuit Reviews

CaseyJK February 27, 2010

HP Plasma TV

I purchased an HP Plasma 42" TV less than 4years ago. I have had no complaints or problems until last week when I was watching TV and fixing dinner. I turned around at a big pop sound and the TV was black. The sound continued, but no picture. I bought the extended warranty which expired so a year ago. From all research on the internet this seems to be how these TVs work...and HP knew of the problem... Guess I will change brands... too bad I love electronics and HP was a brand I trusted...

kleynblum December 4, 2009

TV died and HP won't help!

Two days ago our TV died. We've only had it for about 3 years (really a little less than that).
I contacted HP tech support, thinking they would help. They went through a few things with me. Then they said it must be a board. They said they could come out to the house for $629 and try three attempts at fixing it (they didn't really say what would happen if it wasn't fixed after three attempts). They said it could cost more for a board, between $200 to $400. By then, it would be the amount of a new tv.
First, its awful to spend that much money and after a couple years have it die. But also, to just dump it?
After getting very frustrated, we went online and checked it out. Apparently we aren't the only ones. HP is doing this to a lot of people.
Please go to: HPplasmaLAWSUIT.info
if you are having the same problem with your TV.
I wouldn't be another customer of HP again.