As of Jan 2008, Hewlett Packard is sending out certified letters terminating contracts with HP Authorized Resellers that are authorized to provide warranty service on HP equipment, mostly printers. If you purchase a HP Printer and expect to have someone local in your area service this for you under warranty you will find out different...We dont know what thier logic is behind this move but everyone will lose. So if you want to complain to HP , contact 650-857-1501 and let them know that HP has made a bad decision by terminating their realations with your local HP Authorized reseller. If HP continues this road to demise, everyone loses...Please support your local HP Reseller and file a complaint with Hewlett Packard now...