I cancelled my emerald card back in February and I have been waiting for two months to get my money. I have been calliing in and have gotten no where with the customer representatives. I was told on Monday by Lewis a rep that you can not speak with supervisors over the phone, this is part of the problem. During the two months that I have been calling I have not spoken with the same person twice. The entire department knows about this matter but no one is taking care of it. Jackie@abcaction news has been notified