HRRG Collections
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Category: Business & Finances
Contact Information
Texas, United States
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HRRG Collections Reviews
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carrera1
November 19, 2010
COLLECTIION PRACTICES /EXTORTION
hrrg has been harassing my phone line with repeated excessive calls since march of 2010 this is Nov yes.
leaving automated messages ab 10-15 a day.
After rading the similar illegal practice abusing good people .
There is no legitimate document they can provide therefore it condsidered a fraud.Beside they rude and arrogant using abusive
language at 1st conversation we had with jack demanding social sec number.
Thay have been told that there is a legal process has been started regarding their practices. They don't seem understand english and they keep calling still today.
As a message I am sending it to all those who had been abused harassed
by these people excercising the 1st amendment
I am escalating the complain in to extortion as a criminal charge.
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Diána Horton
August 4, 2010
Bogus bill
I recieved a bill today, for almost the same amount I owe the Jewish Hospital. I was concerned because I make timely payments to Jewish every month. I called Jewish to ensure they hadn't wrote me off, and they ensured me that a plan was set and that there were no issues. I then proceeded to tell them I receieved an additional bill, and they insisted I call the number on the bill for myself. She said she was unsure, and could only see the information pertaining to the ER. When I called HRRG, the (rude) lady said it was for Physician services offered. Now, what I don't understand is that the ER nurse, and another nurse were the ones that attended to my son, and if anything, a Dr. just came in, and sent us on our way. Can someone please explain to me if this is a valid debt. This bill seems unusually high, and I already have $400 something dollars outstanding...please help
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TLJ1
July 22, 2010
Extreme Unprofessionalism, Ignorance to Collection Law
HRRG IS HORRIBLE, DO NOT HIRE THEM FOR YOUR COLLECTION SERVICES. I am working on resolving an outstanding balance on behalf of a person who has suffered a severe brain injury. She is receiving a small settlement and has several liens on the amount that she is scheduled to receive. She did not have insurance. In the interest of fairness to all of her providers, I submitted an offer to HRRG to ensure that they received some form of payment. I have sent information to their fax number (954)584-5604 repreated times. They have lost my information, then they act like its my fault that they do not maintain adequate records. Then, when asked to reduce the amount due to the circumstances surrounding the settlement of my brain damaged client, they say it is not their policy to reduce, though they never provide a copy of this policy for me to review. They have hung up on me twice saying that I "don't know the law", when I am trying to make sure that they are reimbursed out of this limited settlement. She called me a clerk, since I'm not the direct attorney. So instead of resolving like professionals, they act like children and call names. They are ignorant and inconsiderate, and cannot handle when someone is as knowledgeable about collection practices. These people are a joke.
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beandawgs
July 21, 2010
False billing practices
Received a bill from HRRG collections in the amount of $1434 for a ER physician for my son. I had taken my son to the hospital on 2/10/10. Curious why the amount is so high as I have insurance, United Healthcare. So I called HRRG to find out what was going on and was told by a guy named "Jerry" that my insurance had been billed and they denied the claim. So his response is "check, check or credit card". Wasn't even interested in was the claim really valid? Just wanted the money, even after I tried explaining that his insurance is good and there must be a mistake somewhere. Then he says tell ya what, I'll take your money and you can resolve it and get paid back. Soooo I get online with United Healthcare and find out THE CLAIM WAS NEVER FILED. I called the doctor's billing office myself, they either billed the wrong insurance or just never filed it. They said sorry we'll take it out of collections and cancel the bill. Not only did "Jerry" lie - the insurance was never denied it had never been billed but when I talked to the doctors office they said that it is too late to file the claim so they were going to write it off. So if I had paid Jerry I would have never seen a reimbursement. This is unbelievable. I'm taking the complaint as far as it will go.
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