Received call from this company(HRRG) saying I needed to pay a Hospital bill. My son was in the hospital a year and 5 months ago. The Dr office billed 5 different insurance companies, none of which were mine. I still can't get them to send me a bill stating that they billed my insurance company. So, no I was going to pay the bill in full until the could prove they billed my insurance company. I have all the documentation where they bill all the other insurance companies, why can't they send a bill showing my insurance company. When I asked the girl for a supervisor number she gave me two numbers. When I called these numbers 1-800-223-2410 (this number belongs to a church) and the other number 1-800-533-9823 ext 2630 (This belongs to a plastic's company) I bet these companies would not be to happy to hear that someone is giving there number out like this!!! Rude Rude Rude!!! I pay my bills and I expect quaility information when contacting an office. How do you fight something when you know your right but no one will listen!!! Unbelieveable. HRRG needs to understand that there are people that don't owe and a mistake has been made!!!
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I just got off the phone with some guy at HRRG who has been calling my number non-stop for 3 days now. He asked if I could take care of the bill now and I said no that I didn't have the money and that it would probably take a couple of months before I could pay anything towards it. He said in a couple of months you will be buying stuff for Christmas and then say that you need another couple of months and by then it will appear on your credit report. I said go ahead and report it, my credit is shot anyway because we just went through a bankruptcy (unfortunately that happened before my medical emergency). He then says and you wonder why your credit is shot - maybe because you don't pay your bills. I was shocked that he would dare say something like that when he has no idea what my situation is. He then told me to get a credit card and pay the bill with that. I told him that I didn't have one anymore because I gave them all up in the bankruptcy. He said well the doctors need to get their money. I said I am so sorry but it is not like I decided to have my appendix almost burst on Easter Sunday and had to have it removed. I said you are not going to get any money out of me right now because my hysband has lost his job and I am supporting our family of 4 right now on my income alone and there is no left over for this bill. He then begins telling me how I need to pay them or else. So I being yelling back at him until he finally says - fine just show up on your credit report and hung up. I know that I am not in the best financial shape but that does not give this guy any reason to judge me or speak to me like he did.