I called the customer service number provided on my bill to explain that since job changes my pay day has changed from the 15th to the 20th of each month, and since my bowflex account is due on the 17th if it would be possible to change my bill date, and according to "HAKIEM" apparently this account has only one due date for every customer in the US that has this product, and the explaination given to me was "This merchant isn't large enough to handle having different due dates" so now I'm being charged a $40.00 late fee everytime I go online to pay my bill, You know what I have to say to this, if you can't handle this account then you need to find someone who can because it's not fair to those of us who have fixed pay dates to get slammed with the late fee. If you can't handle having multiple due dates like every other normal credit card company, than you need to find someone who can. This will be the last product that I ever purchase from this company, and the customer service is terrible too boot, what happened to ENGLISH speaking human beings, I live in the USA I expect my customer service to be handle by someone that I can understand.