HSBC Abu Dhabi

2 Reviews | Write a Review

5 stars		(0)
4 stars		(0)
3 stars		(0)
2 stars		(0)
1 stars		(2)

Category: Business & Finances

Contact Information
United States

www.hsbc.com

HSBC Abu Dhabi Reviews

Maxwell Fletcher December 12, 2008

Can not get Master card PIN

I have called the help line 28 times and asked for a CC PIN 4 times, each time I get a promise that the PIN will be posted to my address in Dubai.

Its all lies - my office manager has never received 1 post nor has any courier from ARAMEX ever called.

This started 2 1/2 months ago - mI won't give up but it seems I will have to mtravel from the Far East to UAE and shout at the manager personally to get the service I deserve - I pay 100 AED per month status charge and its for nothing.

Can you help this probelm.

My contact m/s Glancy Jis never answers her phone - but I do get the odd email - telling me the Bank have my PIM and will send it to my address - but it never happens !!!

A very fustrated customer.

Max Fletcher

June 30, 2008

Terrible service

We opened our Company Bank account with HSBC few months ago. Luckily, we didn't close our other bank account. Since day one, we have not had anything done with them properly.

1. While opening the account, our company papers were mixed with other company and it took them more than 5 weeks to establish our account.

2. It took them another 6-7 weeks to organize a Internet Banking for us - which is still not working after 3 months.

3. We were told to subscribe to HSBCnet service which is more secure (and more costly). That has not been setup in months now and now we have been told that the person responsible to set that up is on holidays.

Finally, what anyone could Imagine from any bank - MS Hajer told our Managing Director that if he is not happy with the service of HSBC, he can close the account and go to another bank. Anyone have a better example of a Customer service staff tell you what do do?