ISN'T THERE A LAW FIRM OUT THERE WHERE WE CAN FILE A CLASS ACTION LAW SUIT???!!!

EVERYONE SHOULD FILE A COMPLAINT WITH THE STATE'S ATTORNEY GENERAL'S OFFICE AND THE INSURANCE COMMISSIONER!!

The complaints I've read so far regarding HSBC Auto Finance and the Liability Insurance they charge to their auto loan customers through Balboa Insurance is very similar to the problem I've been having with HSBC. HSBC is totally inept, and I beleive they are trying to defraud consumers by not crediting off the insurance premiums when an auto loan customer such as myself, has obtained his/her own private auto insurance policy. ( I believe that HSBC is hoping that people are naive, give up and will just pay it! Balboa Insurance won't help you... they will send back to HSBC and HSBC will send you back Balboa Insurance. It the perfect example of getting the run around! )

I lapsed in my auto insurance from May 2007 through Nov 2007. On or about Dec. 7, 2007 I purchased and still maintain a comprehensive auto insurance policy through Geico. In May 2007, HSBC charged my Account $950.00 for auto insurance through Balboa Insurance Co. for a policy effective; April 2007-April 2008. HSBC has a many times acknowedged the existence of my Geico policy, and insists that they have credited my account for the months I had aquired my own policy through Geico. The credit to my account should entail the months of Dec. 2007-April 2008; $400.00 plus interest charged over the past two years.

As mandated by law, I wrote HSBC a Formal letter of dispute describing the reason for the dispute, requested a comprehensive reconciliation of my account so I could see where they had "supposedly" credited me for the months I had my own insurance policy, and enclosed a check for the amount I believe I owe on the account. I beleive I've Paid this loan in Full and I'm waiting for HSBC to send the title to my vehicle.

HSBC in response sends me a (2) page computer generated, "Print Screen" reconciliation of my account. One of the Line Items on reconciliation states; "Insurance Credit" $0.00. Yes.. that's Right... the Insurance credit on my account said, ZERO! To this day HSBC insists that somehow there has been a credit applied for the unused Balboa policy but they Cannot Show Me WHERE it is!!! Last week the manager I've been working with at HSBC said she had gone through my account and swears that I owe the balance, but she can not produce Anything to prove to me that the company indeed credited my account!! It's ludicrous! The law states that the Burden of Proof that a debt is owed is on the Creditor. The creditor must prove that debtor owes said balance.

Yesterday, a law firm/collection agencey contacted me yesterday. I told the gentleman I would pay the remaining $400.00 balance on my account if HSBC can prove they credited my account for insurance charged to my account from Dec.2007-April 2008. The gentleman was taken back, and said he would contact HSBC.