HSBC Credit Card Reviews
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JainAnoop
May 15, 2010
Invalid Emails & bills
I'm Anoop living in chandigarh. I was having HSBC Credit Card and that got expired 2 years back. I never received a new Credit Card and After reporting again & again no avail to that but bills are still on the email address...
Strange banks who know how to learn money but how they are earning they are least concerned...
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PSRR Krishna
January 16, 2010
No ethics for HSBC
My credit card number 4384 5999 9072 6639 which I was using from Nov 2007 is expired on Nov, 2009. I was about to request for cancelation of my card, since I was not happy with the services of HSBC.
I mantained zero purchase on the card from July 2009 by clearing personal loan earlier. They have not returned the interest as I have cleared earlier but in Dec 2009 I got an Email stating I have to pay Rs 2000+ as part of annual charges and so.
Why should I pay when I am not owning any credit card?
Let me know how to deal with a company that don't have basic ethics in bussiness.
Regards,
Krishna
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sanjiv jain
January 15, 2010
wrongly charged annual fe and membership fees
I am using HSBC credit card for long time. It was assured to me that no annual fees and card membership fees will be ever charged to us.
but in my current invoice dated 2nd feb 2010 the above chrges has been charged. i am feeling cheated by such a remarkable organisation.
I can only request for reversal of the above charges i.e rs.1000/- towards annual fee and rs.2000 towards primary card membership fees.
my mobile no. is 0-9810154723.
account no. is : -4384 5913 9264 6432.
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Junvi A Berame
December 21, 2009
Unlawful Account Holding
I would like to complain regarding unlawful practice of disrupting the clients account without proper procedure. I just find out that my credit card account number 4028 XXXX XXXX XXXX is currently blocked due to information mismatched and they are asking for valid identification that time – which I did not make the call last December 10, 2009. The problem is that the credit card is blocked with no one ever tried calling from HSBC customer service to inform me about the problem. I have provided all contact information and I even enrolled to online banking system but I did not receive a single call or mail advisory from any HSBC customer service representative. I just found out while trying to use the credit card and got an invalid transaction. I was just lucky that I brought enough cash at that time. I cannot even contact the toll free number that they posted on their websites. I hope they would act on this matter for I have read that this type of complaint did not only happen to me. I found out about this poor service from many people posting on many blog sites. Another issue is that why would HSBC question the usage even at high monthly transactions when everything I always paid it on time. I never experienced this with other banks and got this kind of awkward problem. It just takes them less than a day to hold the account but it takes 5-7 working days to cancel the hold status – this is a very questionable practice which only proves one thing base on other peoples comment.
Junvi A Berame
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divya joshi
November 2, 2009
UNAUTHORIZED DEBIT FROM CARD
I had applied for the credit card of HSBC with an assurance that it was a free card and there were no charges on it. However, it was charged with some TATA Aig policy . When I recived the bill, i refused to pay it and requested to cancel the card. Every time i was given assurance that it would be done and the policy cancelled. I was given a confirmation that the policy has been cancelled and the bill reduced to zero. Still, i have been charged with late fees and finance charges. The current bill that shows now is Rs 5502.
I would be applying for a loan in near future and dont want any problems in terms of my credibility. It is the fault of the company that has cheated me by using my card without my permission for payment of insurance in order to increase their sales.
I have already put mails to many officials of the bank in the concerned department but there was no response. The bill is still being generated. I have also provided them my phone number but no one responds back. please help.
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K Pugazhenthi
October 24, 2009
Excess amount debited
Dear Sir/Madam,
I booked Movie tickets through "Big Cinemas" by 16/10/2009, while booking i got network error thrice at that time of after credit card payment, but that selected seat is avaialable after that error, after fourth time only i booked the ticket.
Now i recieved the Credit card statement of HSBC Bank, in that they will charged the error bookings (3 times - Rs 600 (200+200+200)) also. I spoke with HSBC Bank Credit card customer care, they told me to contact you thru this website.
Kindly credit the thrice the time charged amount(Rs 600.00) into my account (HSBC)
Details given below:
Name : K.Pugazhenthi
Mobile : 09952718738
Mail ID : [email protected]
Creditcard statement is attached for your reference.
HSBC Credit card Number : 4384 5999 9260 7811
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sk707
September 29, 2009
Credit card settlement
I have settled this M/C from HSBC under Direct Merchants Bank in April, 2005 when this account was w/West Asset Management & I used a settlement agency. After then, this account went to four or more different collection agencies or collection attorneys. Nelson & Kennard deliberately dropped a court summons w/my ex-landlord from a house where I have not lived in four years. The attorney that I hired had this court case dismissed w/prejudice at the plaintiff attorney's request on March 2009. After this, this account showed up again at Mitchell N Hick's law office in May 2009. I took a look at my credit report in August and I found out that HSBC had sold my account since the settlement
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vikas maan
September 19, 2009
not used the card but bill generated
HI,
This is to bring in your notice that I have an credit cardof HSBC Bank .i have taken this card around 2 years back .i have not used ityet and it is in the same envelope in which it was delivered. but the bank hasgenerate a bill of 10, 000 /- against me and started calling me. i got the firstcall in the month of April. i told them that I have not used the card so whyshould I pay .but the bank executive told me that I have to pay a amount ofrs-169/- to close the credit card.i paid the amount(receipt no.0678110 dated07/04/09), the bank stopped calling me for few days but again I got a call inthe month of may09 saying the same thing about the payment. i narratedthem the status but again they said that I have to pay a amount of rs.188 forreceiving a full and final letter. i told them to come with a full and finalletter. but they told me that I can only get that once I pay the money. i alsopaid that amount(receipt no.0717857 dated 28/05/09). But I never received thefull and final payment. Now again the bank stated calling me and asked formoney but I said that I have made a payment for full and final. but the callerstarted abusing and threatening me. the number from where I get calls is011-45073670.
Nowyou tell me why should I pay the money which I have not used and the creditcard is in the same envelope in which it was delivered. now it’s the badpart of bank that they have generated the bill against me.
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Mike Olesko
August 9, 2009
Hospitalized, Can't Work, No Help From HSBC
"Kick You While Your Down" should be HSBC Credit Cards motto. I was hospitalized from May 24 to 27, 2009. When I made my credit card payment in June I called HSBC and told them I was not working, under a doctors care and I was running out of money and would not be able to make my July payment. I asked them for help but they said "there's nothing we can do".
They suggested I call the insurance entity that covered my balance. I did and within 10 days I received the papers. By this time my doctor would not sign the "Skilled Nursing Form" until he received the records from the hospital which was in a different city. In desperation I sent a copy of the $24, 000 hospital bill and filled out what forms I could. Within 3 weeks, now into July, the insurance entity sent a letter back rejecting my claim. I still had headaches and backaches when I originally passed out and fell backwards. By late July, my Doctor saw me, signed the "Skilled Nursing Form" indicating 3 months I would be under his care. I promptly submitted the forms and still wait for an answer if they will cover me. Last week I spoke with someone id entified as an account analyst named Bonnie who says, (the first time I'm hearing this) that "we have different programs we can put you on but we need a payment". A payment? Why didn't you do this for me in June when I had money and made a payment. I've already told her I'm not working and out of money but she refused any further proof such as the hospital bill or a copy of the form the doctor signed and stamped. She continued to say "your account will continue to accrue interest and fees until you make a payment, then we can help you". Please keep in mind that I've had no problems with my other creditors Citifinancial Auto, Capitol One, Juniper Bank, Chase Bank and 7 medical providers since I had no health insurance but was at least able to activate temporarily the insurances on my card balances. Only HSBC stands out as a bank that is the most difficult when your sick. The American government needs to take a serious look at this bank and how it is dealing with the public and see if it is one bank that leads people on through its policies to bankruptcy.
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gajendra naidu
July 25, 2009
non sending of bills
I have not received the credit card bill for the month of july 2009 which is payable on or before 1st August 2009. Kindly despatch the bill immedietly so as to enable me to make the payment in time.
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