i have canceled my master card : 5412 8890 0619 6379 since DEC 2009 and fully settled by then. yet in the following month i still received the statement asking me to pay RM0.27. i called and the customer service officer help me to waive the interest. yet in the following month again, asking me to pay RM 5.00 for late payment, again i called and the amount been waived again, yet the same thing keep happening in the following month until i drop by to HSBC, KL to seek for help. they promise me will settle the problem. yet last month i still received the statement asking me to pay RM 10.27. may i know what is going on???????????
can you look into this case seriously?