Ah yes, the famous HSBC, well you won't listen to my husband who tried to tell you we have faxed everything you wanted and yet you deny our request for modification because we didn't submit the right paperwork from our first mortgage CitiMortage. Uhm, my husband submitted the paperwork that we send via western union each month to make a payment. That is all we can show you. Our monthly statement won't show up to date information tell the six months "trail" is over, which they will probably screw us anyway, is over. UNDERSTAND!!! HELLO there!!! I'm speaking ENGLISH here. Thank you very much for be unreasonable and helping out one of the thousands of customers out here who needs help. NOT!!! Would someone from this company who cares about your customer and willing to work with us, understand our needs, and would like to keep their home, but on very limited income, call us and work with us. Thank you. Please make it someone we can talk to and understand.

Almost a year ago, I lost my home to foreclosure. Someone wanted to buy the house; HSBC appraised it at $140K and this company offered $100K. HSBC refused. I filed Chapter 13 and while I wasn't notified, I'm sure the house sold at auction. I wanted to dump the Chapter 13 and get into a debt settlement program but I'm sure HSBC would come after me for a deficiency judgment. I hate this company.