HSBC/Credit Card

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Category: Business & Finances

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India

HSBC/Credit Card Reviews

sk707 January 21, 2011
Customer service
HSBC was rated the worst credit card company under last year's survey. I can see the reasons why. It has limited customer service hours. I have called so many times in the afternoons and weekends and I had to wait until the next business day. Anybody who has HSBC credit cards can close them down and try a new company
Naveenyadavgsm January 4, 2010
Credit card not working but statement is still coming
Dear Sir,

This is reference to my credit card issued to me.When I received my card it was not working I cannot able to access anywhere.I complained to costomor care center and they asked me to send new card but till not I have not recieved my card.When I called to costomer care again then they asked me your old card has been blocked and new card will be issued to you soon.But till date I have not recieved my card while I am getting the statements of some amounts.

As I have not purchesed anything with this card and already paid Rs 2500/ as per instruction of recovery department as they ask me to close the statements as zero till the new card issued to me.

But till date neither I recieved my new card nor got the closeing of statements with zero balance.

Therefore I request you to issue me working card and make my statement with zero balance till the receiving of new card.

Details are as given below:

Name: Naveen P Yadawa
Card No. : 4384599984520741
Mobile No : 9322695040
October 18, 2007
HSBC-TATA AIG GENERAL INSURANCE
Dear Sir/Madam,



I am Sandeep Lohchab, I used to carry a HSBC credit card and few days after receipt of Credit Card, I got a call from TATA AIG saying that “TATA AIG-HSBC have made a partnership for general insurance”. That executive start telling me about the plan and start gathering me the information, I told him that I don’t require this kind of policy. Instead of my denying he sent me the policy.



After receipt of the policy, again I called the TATA-AIG that I don’t want this policy. But no action has been taken and when I receipt the statement that policy premium amount was there.



After that I called HSBC and TATA AIG many times. They are saying that you have to give written application for cancellation. Then I told that I have never opted for this policy then why should I apply for cancellation.



But they are always adding that amount to my statement.



Finally I destroyed the card.



But, still I am getting the calls from them regarding the payment.



Please help me what should I do in such situation.



AS I HAVE NEVER GIVE ANY ACCEPTANCE IN WRITTEN THEN WHY THEY ARE CHARGING ME FOR THIS KIND OF POLICY.



Hope for a positive reply me from your end.



With Regards



Sandeep Lohchab

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