HSBC/GM CARD

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Category: Business & Finances

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United States

HSBC/GM CARD Reviews

Sal Ladda February 10, 2011
Lack of Customer Service
I have been trying to rectify a disputed charge for months customer service agents are inept. I have written to them many times and have gone as far as to get a letter from the vendor in question that they authorized a refund.
However HSBC refuses to remove the charge from my account. In my opinion this is the worst company I have ever had to deal with and as soon as I get this issue rectified I will cancel.
R.CATIC January 11, 2011
GM point redemption
We have been GM card members for 7 years and have accumulated $5, 893 dollars in points toward a GM car. When we decided to claim these towards a new GM vehicle we were told we could only use $1, 000 in cash towards a new vehicle. In order to claim all these points we were told that we would need to purchase 5 vehicles in order to redeem the remainder of points. Why do they allow you to accumulate all these points when we can't redeem them. We will never purchase or recommend purchasing a GM vehicle and we are no longer a GM card member. All other cards let you redeem your points to the full value. We were basically told by GM that it is not their problem that we accumulated that many points. Beware of GM.

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