I purchased a I Pad on Sale through Home Shopping Network, Paid, What I thought at the time, a very fare price, I watch the Add, for a good 20 minutes I mad sure I knew What I was getting, Through the entire “show and tell” they mad it sound like this was the best deal on Ipad - and no one else would sell this product this cheap, Well I order the product and waited 3-4 days before it arrived ( 4 days late, although I paid extra for faster delivery, Later I learned it would have had not mattered, it would have arrived 7-10 business day, regardless) no problem I was excited to get 450 dollars IPad for 250, The box was brand new, everything was warped neat and all parts were in their places, I plugged in the device and waited to get the IPad charges completely as it was directed in the owner manual, I waited several hours the light never turned green ( as it was supposed to) next day I start using the device, in my surprise it was very slow and free of any software that they had promised included in the Ipod, I had to go on line download all the software manually one by one with many difficulties to get to the websites, the password and ID that was provided by the vender was not working, several calls to un cooperative tech supports, finally I got all the softwares downloaded, this took several days, I notices the IPod was getting very hot and slower, just after using it for 1 to 2 hours, I brought that up to their tech support, they said if it got worse, we will send you a new battery, after 5 days the battery complete quit working and was not holding any charges, so They asked me to take the battery off and give them the number that was written on the back of the battery, while I was taking the battery off I noticed lots of dust a broken CPU board parts that was glued together inside of the IPod, I was very angry and called HSN and demand a new IPod, I was told it was 32 days and they are not going to honer their 30 days replacement warranty because I was 2 days late, I said the IPod was Refurbished and used, they said ..so what, you had 30 days to notice this and send it back, you chooses to keep it and now you have an option to send it back to the factory and you are responsible for the shipments both ways..now I have to send it back to original factory to be repaired and it is going to take 4-6 weeks OR longer before I get the IPod back ..Be aware of Refurbish products sold in HSN, the IPod I received had been used to the point, It has been buffed and waxed!! to make it look new, of course its hard to notice this until you take it apart or remove the so called protective thine plastic cover off, then you would notice the scratches, small cuts, dings Etc;, this device had been in possession of some other person / broken then fixed and sold to you and I under a brand new device ..be careful, many complains about this kind of behaviors have been filed in BBB which I did not know at the time .