huddle house
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Category: Entertainment
Contact Information 350 Keys Ferry Street, McDonough, Georgia, United States
Phone number: 7708980670
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huddle house Reviews
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mikeymac02
June 3, 2011
employee abuse
Huddle House has some good tasting food at some great values, but a many of the echelons of management, including this one, have some serious political stigma. I can tell you for the record that Mike Ripley is one of the sorriest people, in and out of the workplace. Despite being the strongest talent in the establishment, I was always the one who was in trouble on a daily basis. I couldn't make waves with any of my co-workers, but if he had a problem with the way I was doing something, he would sure as silver call me out on it. He would actually cuss and dog me in front of customers, and he would never ever look back on it. Not only that, but one time he actually directed a co-worker to start a verbal fight with me in the parking lot as I was making my way to my car to go home. If you're asking me, his most basic voluntary and involuntary motor movements are considerably substandard to anything that is socially acceptable in real life. Most of the females that work there will complain that he touches them inappropriately. If you don't believe me, just go in there and talk to some of them, if you dare anyways. I guess he doesn't love that nasty wife of his too badly, the one that creates quite a few of the waves in the establishment. I also observed that there is one girl who works as a dishwasher, is grossly autistic, and that employees would take advantage of her on some of the odd jobs that are rightly theirs, because they are willing and allowed to. If they would do it to her and I ever allowed it, I am sure they would have done it to me. He does have a boss who is the owner, but that man never gave me his home number so he must not be too interested in what is really going on there. I guess Ripley has every key in the establishment until he either quits or dies. I dealt with the whole thing for well over a year until I was pushed to the limit, and then I realized I needed to walk away from it all before I did something that I would really regret. I don't know any corporate overseers who are interested in my story, either; of course I'm sure they still don't understand the demise of the Huddle House name. This is a shame if you consider that they have much better food than Waffle House. How is it that these companies respect the opinion of customers, but not the low-end assembly crew. Management is really not about being the big shot, but about team building. That is something that people like that people like him certainly don't get. No point in ever trying to tell him either. My family and I are getting closer to starvation, and I still won't consider ever fetching my old job back over there.
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KAYLA WILSON
March 27, 2011
I cant believe the response I got from the manager
I am in total disbelief at this point. Well we had a meeting last week and we were told that if we had second jobs we would have to make a decision on which job was most important to us, but listen to our contradicting manager. Since she has taken over the store we never have everything we need to complete our shifts. So i call her tonight and tell her we are almost out of the following items: bacon, and salads. And i also tell her we were not left any baked potatoes(which we serve alot of on our shift), no cheesecake, and no tomatoes. She replies i pulled a box of bacon this morning and it should have lasted all day(one box of bacon for three shifts...wow)we only had two sheets of bacon left and it wasnt even 7 o'clock yet. We did not have any potatoes and that is one of the main items we serve, we had no cheesecakes in the pie case and had 7 different people that requested cheesecake and we had to tell them we did not have them. just yesterday i had to give one customer back their money because we had no strawberries out to put on his desert. It really ticked me off when she said it was not her fault we did not have these items out because she asked the previous shift to write down what they needed, so she pulled what they wrote down. First of all, as a manager, you are supposed to do a thorough walk through and make sure each shift has enough to hold them till the next shift, and you are supposed to leave other items out so that we can preprep what is needed for the next shift(which is included on our duties list)--how can we do it if there is nothing left for us to do. What really took me over the edge was to here her say she was at her second job(when she just got finished telling us to choose in the meeting---biggest contradiction i have ever seen) and then she says if we run out then we tell them we are out of it until someone can get there to pull it(and no one ever came). how do they expect us to sell, and bring the sales up if we have the items in the store but not on the floor when they are needed. WE CAN'T. We have lost on on some good sales for the past two days because of this and that is not good for business. There is no reason we should have to tell our customers we are out of it if we have the items in the store. The other two waitresses and the cook was blown away just as i was. What's the purpose of having a manager if she can't make sure we have what we need and when she doesn't she blames it on the employees for her not doing her job. ENOUGH IS ENOUGH...WHEN IS SOMEONE GOING TO PUT A STOP TO THIS.. WHEN?
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KAYLA WILSON
March 26, 2011
Just plain tired of the way things are going
It is sad when you are just fed up with the ways things are going till you want to get fired. I have been with this business for more than 3 years and things just keep getting worse. It has gotten to the point where I just really dont care about being here because i sit back and see how others are treated different than some. I just feel so overwhelmed with stress till it is not funny. I will not quit though, they will have to fire me. If the store was ran by someone who treated all employess fairly then i would abide by all rules and work to my full potential just as i did 2 years ago. I literally get sick when i know i have to come to work. My time will be ending soon at this place and i cant wait, because the level of stress you get from being here is too much. I love my customers and the mojority of people I work with but i do not approve of the way it is ran so i refuse to bend over backwards when the rulrs are not enforced to everyone. The business itself is a very good business thar sells great food. How can you expect someone to do something that others just get away with, you can't. It is just too much for me at this time. I am just fed up with the nastiness, and when its left that way it is o.k. but with certain people we do not hear the end of it. Why chastise me about my nails but it is o.k. for your favorites to walk around with them. Why critize me about my shirt not being tucked in and others walk around and i dont here a word. just plain FED UP
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huddle house metropolis
October 2, 2010
lack of service
On October 2, 2010 at approximately 4:30 pm our family (4) plus (6) other people went to the restuarant for an
early dinner. We arrived at the restaurant all about the same time. There were other people there. however there were
three(3) people working. A grill cook and two(2) waitress, The waitress took a drink order, sort of, she brought part of it
then we were told there was no coffee, we would have to wait, then she came back and attempted to take our order.
Other people in the restuarant starting leaving, they were finished with there dinner. After 30 minutes, we still didn't
have all our drinks, the cook and the waitress were standing at the check out talking with a friend of theirs. Did not
ask the other girl if she needed any help, that we could see. So after 30 minutes there were no tickets handing up
waiting to be prepared... Our party of (10) left, and told the waitress that we would pay for the drinks that she
brought us but to forget the food order. However, if it took over 30 minutes at this time just to get drinks, the ETA on food
preparation was unknown at this time.
I understand what it like to wait on customers, I have been a waitress at Red Lobster and Cracker Barrell, which is
much more fast paced then Huddle House...I also work at Lowes and I know what customer service is all about.. I am
manager over customer service. If we where to treat customers the way your employees treated us and there lack of
concern we would not have a job. I enjoy being able to go to a restuarant and sit down with my family and friend
we don't ask for much, just good service and food. for the prices that are charged. We frequently this restuarant on
a weekly basis and the customer service gets worse instead of better.
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little pete
December 8, 2009
Cleanlyness,lack of food,safety
I have been going to the Huddle House on Richland Ave.in Aiken for nine years, twice a day.This store needs to be cleaned up inside and out.The bathrooms are not kept cleaned, commodes are not working, floors are not being kept clean and the manager is never there on a regular basis.He is expecting one of is employees to order the food which is running out every week.In the mornings the resturant is so cold people have to wear coats to keep warm.I respectfully request the corporation check into this situation.This franchise is owned by Mr. Hall.
The parking lot looks like a cigarett dump the side walks are dirty.There is no need for a place to look like this.
PS.I do enjoy the food, service and friendship.Also some safety issues need to be addressed.
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dkbf1509
November 23, 2009
Employee abuse
My wife recently quit work at this location due to verbal abuse and accusations of drug use, when an assistant manager singled her out and decided to talk to her like she was a dog, made her do other jobs in the building and not wait tables, while the manager waited the tables and took the tips. When my wife worked at another resturant the managers from huddle house came to recruit my wife and caused trouble at her last job forcing her to quit so she went to the huddle house to be verbaly abused what kind of people does huddle house employ.
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