We live in a rural part of the state that provides no other internet connectivity, and have been stuck with DirecWay's being swallowed by Hughes.net. Without appropriate notification, Hughes.net enabled what they call a Fair Access Policy, but there is nothing fair about it.

They SEVERELY limit downloads, and then LOCK your account to a useless trickle for TWENTY FOUR HOURS any time the restriction is exceeded -- and they count every bit of download data over a 24 hour period. So, when I needed to download a software update that was close to 300mb, not only could I not do it, but I could not do ANYTHING for the next 24 hours.

This restriction is waived between 3am and 6am - that is the ONLY time. How many legitimate users are downloading software updates or itunes music at 3am?

Calls to Tech Support are an exercise in frustration - I have NEVER spoken to a native English language speaker.

AS SOON AS a viable connectivity alternative is available in our location (I am not holding my breath, ) I can't wait to call Hughes.Net and request they remove their ugly dish from our roof.