We have had now 6 of our Hurd casement Windows in my house implode. These are terrible DANGEROUS windows that jeopardize the safety of my young children, my husband and myself.
It is absolutely mind-boggling to me that this keeps happening. There is something seriously wrong with these windows? Who has ever had a window implode and then to have 6 in one house. Clearly these windows are defective. The first 3 windows were replaced by Hurd, because it was prior to the bankruptcy. When a window in my daughter's room imploded last year, we were told that because of the bankruptcy, the warranty's were void. However our local window company who had replaced all the others replaced it for us at half price. (Hurd had nothing to do with it). Now this winter, we have had 2 more Hurd Windows implode and will need to be replaced. I have written Hurd Windows, but I get no response. I could care less that liability for these windows ended with the bankruptcy. These windows are DANGEROUS!
Honestly, can no one be responsible for anything anymore? Hurd Windows are bad, bad, bad and the company is worse. Stay away from Hurd Windows. I don’t have room here, but if you want to read in detail about my horrible Hurd Window situation, read www.shannonob.com. Mostly though, buy windows from a good company with a good product.