I purchased a pair of Hush Puppies shoe from the shop "Tip Top Selection, Brough Road, Erode" for Rs 2, 899/- vide cash bill No 3174 dated 24.09.2010. The shoe was manufactured by M/s. Bata India Ltd, 6A, S.N. Banarjee Road, Kolkata- 700 013.2. The particulars of the shoe are Article No: 854-6831, Size:9(28.7cm) Color: Black.

Defect: The shape of the toe portion of the right shoe started looking indifferently. The place at the left toe of the right shoe looks weird with wrinkles. More shockingly, the threads in the ‘vamp’ portion of the right shoe started breaking resulting the joins peeling off. I complained to the shop keeper on 02.06.2011 where i bought the shoe. But i was told the company has refused to entertain the complaint and to replace the shoe. I also sent an e-mail to the customer care of Bata. But no response yet.

Apparenly its a manufacturing defect. I need for a replacement.
Thank you