Husqvarna

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Category: Home & Garden

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Husqvarna Reviews

Jet F October 11, 2010

$6000 for nothing

On September 3rd, 2010 I paid six thousand dollars for a Husqvarna Viking Designer Ruby Sewing/Embroidery machine. I took it home and sewed on it for 30 minutes and it quit functioning. I returned it to the store September 4th. Since it was a holiday weekend another machine was not ordered until September 7th. On September 13th a new machine came in to replace it, however, it was a much lesser model, not a DesignerRuby. The Regional Rep was contacted and another order placed and being sent the quickest way possible. Today is September 23rd. I contacted the main number from the Husqvarnaviking.com website and was told "Sorry, the DesignerRuby model is on backorder until the end of October." So apparently the recession is over if that many people can buy 6000.00 sewing machines that there isn't a SINGLE machine left in the U.S. to send me. The store I bought this from has been nothing but apologetic and nice, but I think I will get my money back and buy something other than a Viking Sewing machine. Apparently their quality is as poor as their customer service.

September 10, 2007

Warranty issues!

I purchased a brand new aerator from Husqvarna and paid $2500 for it. I never used it but supposedly had gas in it when they tested to make sure it worked at the factory. The tank was empty when I received it. It would not start so I took it to a Husq dealership. They stated it had a bad carburetor and was not covered under warranty. It would cost me $165. I contacted Husqvarna and they stated it was not covered under their policy. Even though they were the ones that put the gas in it. Look it up on the internet and you will find many warranty issues with this company.