Hutch - Bangalore

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Hutch - Bangalore Reviews

September 20, 2007

Threatening calls

Hi,

A friend of mine had used a Hutch number in B'lore and then got it properly CLOSED.

After two months of that, the company has started giving threatening calls to me, (my only fault being a mediator to talk to Hutch care in my friend's absence).

They are not ready to listen to me, the point is, If they properly closed the number, how can they claim for the payment, after closing down the numbers.

Is their any way this mental torture can brought to a halt. They have threatened to take the matter to the court, but the question is , "On What grounds???"

Is this the standard of services of a telecom giant which just merged with another bigshot Vodafone.

Can they be exposed on a public platform so that the ugly face of their customer care services can be forth.

February 6, 2007

Worst service provider!

I have been automatically activated for GPRS and Caller tunes on my number @ Bangalore 9886251646 and on calling Hutch they said that It Is automated process where we send an SMS and since customer did not respond we started the billing after several complaints last month they reversed the charges and said that they would deactivate this service for me since I am not interested giving me a Ref No 307475722. This month again I have been billed and when I called again they are not ready to reverse the changes and I asked for a request to be logged for my last months verification and they said that they would look In to It and then reverse the changes giving me another Ref no 329014698 no reply till date I again Called and a Team lead here says that both the ref Nos are not Correct and when I yell at him he disconnects the line. Then i log another call and a Team Lead by name Karthik says that he would have the necessary action taken toward the behavior of the Previous Team Leads Wrong information because all the Ref Nos are Proper and that they are In Pending state . I again Get an New Ref nos for Prioritizing No: 332136384. Till date no reply. All i decided from today Is NO MORE HUTCH . I am advising everyone In this world PLEASE DO NOT BUY HUTCH CONNECTION IN BANGALORE BECAUSE THEIR SUPPORT IS TO THE CORE WORST AMONG ALL . EVEN AND ROADSIDE TEA VENDOR WILL BE MORE POLITE THEN THEIR CUSTOMER CARE .