I recharged Rs 66 for bonus offer, they accepted this transaction and gave the transaction ID also, but they are answering that this is not applicable for your scheme and also not refunding. This is not a matter of money this shows that how poor is their service.

Hi!

I am Meena Mehta from New Delhi. I purchased a connection from hutch on behalf of one of my friend who is working in Sparsh BPO (franchisee of hutch), Gurgaon. When i purchased this connection then their executive misguide me that if you purchase one connection one connection is free for your spouse and you have 500 minute talktime and 200 sms free in this corporate connection plan of 199.

When we received bill on 2 July it was separate bill for two connections then i had a talk with executive but he denied his statement. In this case on 10 July i submitted application for deactivation on 10th July to their Hutch shop, sector-22, dwarka, new delhi.

I checked on 16th July and the connection was activate then so many times i remind this to customer care department and all the times they assure me to disconnect this but negative result always. Now on 10th August i received a bill for my connection Rs.629.00 showing last date 21th August and also after due date amount 729.00

Kindly suggest me what can i do in this case smb! Your early reply will be highly appreciated in this regard.

Thanks & Regards,
MEENA MEHTA.

I have registered for DND on my number long time ago. I still get a lot of spam. And bulk of it comes from Hutch. Often I get calls in the middle of important meetings asking me to download useless caller tunes on my cell phone - a friendly recorded voice - which Hutch thought would entice me - peddles me bunch of useless stuff - right from astrology to caller tunes to some movie tickets to Rahul Dravid asking me to watch how well he bats to invitation to wish some movie star a very happy birthday ! I am completely fed up with the amount of spam - especially from Hutch. This being a corporate connection I dont have much of a choice.

In the middle of a meeting, your phone rings and wow ! Its a message from Hutch asking me to send birthday wishes to some movie star. How amusing :).

Often I do get the urge to sue for not respecting my privacy with DND.

I wish the top bosses at Hutch get 100 calls in a day peddling astrology and caller tunes - in the middle of the night too ! Have a rocking day folks in the ivory tower over at Hutch and Vodafone !

P.S. - I am logging this here after trying to log this complaint on their website. The good-for-nothing feedback form just keeps throwing

I am presently in Kuwait and have been working here for some time now. I left my mobile connection with my wife in Goa India. She tried giving me calls from Goa, Unfortunate for her, my phone did not ring, even after various attempts. Finally she realized that she has been charged for the calls. She tried calling me from another connection and the call goes through and gets connected to me in KUWAIT.

I approached HUTCH CUSTOMER SERVICE, only to receive a cold response. I am very frustrated and disappointed with the service provider. I was not able to get the refund, neither was I able to get connected using HUTCH.

I have come to the conclusion that even after having a very good relationship with the previous service provider BPL (which was taken over by HUTCH), I am not respected or even heard.

I Would like to inform all who go through this message, BE AWARE OF HUTCH

Have written two complaints and have got an auto generated feedback that somebody will address my concern. However, no body writes back / contacts us. Also I think, the customer care staff is trained how to be rude to a customer.

Customer Dissatisfaction has to be the motto of this huge organization which i guess has grown beyond its size