HWA

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Category: Business & Finances

Contact Information
Crowley, Texas, United States

Phone number: 817-297-3161

HWA Reviews

Joecools June 16, 2011

Dropped

To all HWA / Joe Cool customers, we just wanted to let you know that HWA is telling everyone we are unavailable or booked up but the truth of the matter is they dropped us because we were a quaility vender doing to much for the customer. We are in the process of looking for another home warranty. We are sorry for any inconcenience. If you have any questions feel free to email us at [email protected] or call us at 817-297-3161.

Thank you,
Joe Cool's

Miro747 December 2, 2010

Home Warranty of America is not what it seems.

HWA advertise that under their coverage they will fix or replace most any major appliance in your home so you don’t have to worry about unforeseen expenses. Unfortunately, when your appliance brakes down - you are at their mercy.

In my case they instructed their repairman to NOT to repair my laundry unit. Instead they offered me a “pay out option” which added up to about 40% of the actual replacement value.
Later, when I started to complain about their unethical practices, they offered to replace my unit with low quality, incomparable model or pay out up to 60% of the actual replacement value.
They said that this is the best they can do according to the contract agreement, they did not care about $600 discrepancy in their coverage which I had to pay for on my own... If I knew, I would never buy their coverage to begin with!

If you are contemplating on getting HWA coverage - learn from my experience: DON’T DO IT!
SAVE YOUR NERVES, MONEY AND TIME !!!