I have tried for months to cancel my order for hydro lab products with no avail. I DID once get to speak to a warm body and was assured the billing would stop. I have since then been billed twice $85.85 and have never received any product other than the sample. I had to destroy my debit card and get a whole new one to be assured per my bank to get this to stop. I have been given a number by my bank to call to dispute the charges, and I intend to! Do not order anything from this co. You will be roped into months of frustration.