hydro one

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Category: Home & Garden

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Powassan, Ontario, Canada

hydro one Reviews

Hate Hydro One April 19, 2011
Charged outrageous amount and not using hydro
I have not been at my house since November of 2010, nor has anyone else. My hydro bills living there with 4 people used to range from 20.00 - 50.00 (as it is a small house). I received a bill for $270.00 and they can not determine why, nor tell me why. I have not had heat in the house, so that is not a source of energy as well. I have called to speak with people on this and everyone is rude, can not answer your questions and there is never anything they can do to help you. Very unprofessional, unorganized and unfair for something that you pay so much for.

My bill is higher then my mortgage payment, I could understand if I was actually using hydro, but everything is turned off and unpplugged. They are literally rapping us of everything.
cristina micallef March 30, 2011
increase of dilvery charge
im so pissed off, of the dilvery charge, i pay 150 in charges every month, i cant afford to pay for any of my other bills, or even rent, my rent is 700 hundred a month, and my hydro matches my rent, my house is only 850 square feet, i have to budget in such a away, were i cant even afford to put food on my, plate, there robing me for a my money, plus im a student, and i only have a certain income to budget with... please i need help or im going to end up homeles, going to school.. this enough, and we need to stand a a community togethere and fight for our rights!!!
ontarioconsumer February 23, 2011
Prices
What is going on with the Hydro One rates? Getting out of hand. My monthly bill has increased over $30.00 a month in the past few months. From around $135. to $ 168. A few short years ago my bill was $80.00 per month. This week I start on the time of usage rates. Heaven help us. My last bill mentioned that the Ontario Government gave me a 10% discount. The next line mentioned a new increase effective Jan 1, 2011. The Ontario Energy Board certainly doesn't keep Hydro One's rates in line. What is the job of the Ontario Energy Board? Who does the OEB work for? Apparently Hydro One ask for an increase in rates and the OEB grants it. Smart meters indeed. There is only two of us, what is happening to family's? I was my clothes with cold water and dry my clothes with the cold cycle. Anyone know of a petition on the go about them?
watchin' ya September 28, 2010
Driving of company vehicles
My complaint is of Hydro One employees driving company vehicles home for lunch and other personal errands. Our hydro bills are going up monthly and I watch this going on. Unexceptable. If you are aware of this, please call hydro and complain. This has to stop.

Andrew
Total Eclipse May 4, 2010
Legal Robbery
Hydro One put a smart metor on our lake property south of Parry Sound. Keep in mind this is a cottage and we are not there all the time. One month in January the metor read 45 the next month it read 141. Nothing was left on there was no reason it should have jumped so much. They did an inquiry and told us that the reading was down the month they took another reading so we would have to pay the legal robbers 3 times the previous bill. If this is not legal robbery what is it. The consumer is treated like dirt.
Very Scared April 8, 2010
Disconnected forced to go Bankrupt
I have lived the past 20 years with a husband who has bi-polar, and a severe anger problem. I have lived very afraid of most things when it comes to him. I have not paid my Hydro bill since I have been off on long-term disability for depression and Acute Stress/Anxiety Disorder. I have always been brought up to NEVER be on disability let alone claim bankruptcy. However, here I am feeling like a terrible failure. In December, my husband and I separated, shortly after, my father passed away very suddenly. In January, Hydro cut off my services, and my children and I have not had a place to live since. I have tried to make several arrangements with them to no avail. I have had United Way and the Winter Warmth Program try to negotiate something but again no. I had called several times to Hydro to see their proticol on bankruptcy and have been informed EVERYTIME that they disconnect your account and reconnect the same day. I have tried to come up with the funds that I need to pay this and I just can't, they are charging me approx 300.00/monthly in late fees alone this on top of the security deposit. I telephoned them lastweek (after making a total of 9 calls to make sure of their protocol as I would be losing my job in results of claiming bankruptcy), to inform them that I would be claiming bankruptcy that day as my children and I have no where to live. They instructed me to have the Trustee fax the docments to them and if they received them before 2 that afternoon they would be able to connect my hydro the same day. I would have loved this. My son's only wish for Easter was to be back in his own home. A manager phoned the Trustee and stated that she would give me until 2:45 to get the documents in. I went down immediately to sign the papers with many tears. While I was there the same manager called to tell the Trustee to make sure she faxed the docs A.S.A.P, which she did. I left and by the time I arrived back home which took about 5 minutes, the same manager from Hydro one called me and said she would not be hooking my power back up as she didn't notice but my husbands name appeared first on the bill and mine name appeared second. I had just claimed bankruptcy for this but also I had to give up my career. She stated that my ex-husband who doesn't live at the residence would have to claim bankruptcy. After fighting with him for a week over this he finally called back this manager today and she told him that he would have to claim bankruptcy and then she would look at it again but doesn't know whether she will ever turn the power on again or not. I am so frustrated and sad for my children, how am I supposed to make all of this work? I made huge life altering changes, and now I can't undo any of them, as a result of being lied to by Hydro One. Please any advice would be grately appreciated. Thanks.
Moe Corriveau March 28, 2010
Excessive rate
Almost everyone in Noelville has received astronomical Hydro billings for the month of January, 2010.
Hydro One is not willing to listen to this complaint. The whole community is in an uproar. Hydro says "Pay it or face disconnection". There's something wrong here. Normal monthly bill is $300.00 - $400.00 maximum. This one is $1400.00. Some in the community receive some as high as $1800.00.

Please tell us how to proceed. This is insane. They make mistakes like this all the time and threathen us with disconnection if we dont pay. In Nov. 2009, we received a credit of $737.37 in over payment that they billed us, prior!!!
Then for January 2010, they send us a bill for $1400.00 !!! Please investigate !!
Charlotte 53 January 28, 2010
new hydro meters
Hi, my name is Mrs. Shirley Noel i have a big issue with these new hydro meters that they are putting on our homes. The bills have doubled since then, even when we cut back on everything still the bills go up. I haved spoken to someone who works with meter readings in Mississauga that i know and he has told me that those meters have a defect in them. When faced to the sun they spin more causing us to pay for more electricity. They have been removed in some areas because people knew were to complained. What can we do. Any adviced would be appriciated. Thanks
Sealer04 January 19, 2010
Outrageous billing
Hydro One billing is excessive and unreasonable. How is one to live and attempt to dig themselves out of debt when they cannot get ahead due to hydro ones pricing. The government needs to step up and reduce the amount of money it is STEALING from innocent people trying to make a living. Hydro is a necessity in todays world and therefore should be more reasonably priced. $900 for a single month? their excuse is a reading error? They demand this money or your cut off. Oh and god forbid you have a late payment or else they will add a $800 security deposit. If one is struggling to make the usage payment, how are they suppose to come up with the funds for a security deposit. Going to have to sell the house I guess. What kind of economic stimulus are these outrageous hydro billings?

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