hydrolyze
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Category: Lifestyle
Contact Information
Morristown, Tennessee, United States
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hydrolyze Reviews
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kfayee
July 7, 2011
side effect
I had purchased hydrolyze to see if it would help with the puffiness of my eyes. After 2 weeks there weren't any satisfactory results. However, a side effect from the product caused 2 small cysts under my left eye, & 1 small cyst under my right eye. I am now in the process of trying to get the cyst taken care of.
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800
June 20, 2011
Never received
Ordered the " free sample" about 3 months ago. I was charged right away for " shipping" fees, etc.
I know I was hoping it might actually work & might actually be free... except for shipping, You get my drift.
Never received the product & cannot find any resource to get this rectified.
After reading all the online reviews, maybe I dodged a bullet!
Hydrolyze... Hmmm, think again!
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Tammy Beaver
April 9, 2011
Unauthorized charges
I made a purchase of eye cream and than cancelled before recieving product. I was told to not open and return. Without my knowledge or authorization their partners in crime started charging my credit card for products and services without my consent or knowledge.
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Charlene McCorkle
February 22, 2011
CHARGES,AFTER/PRODUST RETURNED
The product was ordered from a tv ad. the product was to be mailed but would not be charged to your account if returned before the 31of the month.I returned the product In the middle or the month all I was to pay was 7.95 to be charged to my credit card.they would not take a electronic check or a debit card only a credit card.I see now that was so they could charge for postage and the productt also they also said the would send a beauty book free.After returning the package I was charged for the product and 59.65+ 7.95 for postage 24.95 for beauty book two charges for 1.50 ea they said for beauty advice I should have been charged only for the postage. Thet ony give you a ship from address, which is where I returned the package, with a returned receipt requested.After trying to contact them by phone with no answer just music playing for three hrs.I called my cc, company and she tried to get them while I was still on the phone with the same result that I had.After hanging up my mail was delivered and they had sent anothjer package I have also returned it and informed my cc company not to take anymore charges from them.I am very angry because I am a senior citizen and have a fixed income and they have just cut down the amount of one of my checks. I think they should change the name of the company to HIDE YOUR LIES.
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Patricia K
February 9, 2011
Overcharged & entered into a program
On 1/30/2011 I ordered the risk free trial of Hydrolyze. I was supposed to be charged $7.95 for shipping. When I received my package I was surprised to find 3 bottles of Hydrolyze and an invoice for $138.85. I checked my credit card and they not only overcharged me for the trial but also billed me for $1.50 twice for YourBeautyAdvisor. I had no idea who they were. I called and explained to them what had happened and they said I had ordered the 3 bottles and also joined the program of YourBeautyAdvisor. This is a Hydroxatone program also. I told her I only ordered the trial and never joined the program and that I had never heard of it until it showed up on my credit card. She said she would cancel and credit the 2 $1.50 charges but would have to have products back before she could refund my money. DO NOT TRUST THESE PEOPLE!
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me01
January 27, 2011
payment
I ordered the free trial and was charged 132.00 the very same day. I fixed my problem of refund because they illegally took money not autorized. They gave me a refund withinn 5 days.
When you call you must tell them that if they do not refund your money you will get a lawyer and charge them for credit card fruad because that is what it is.
trh this and you will get your money back.
don't send the product until you recieve your refund and give them a deadline of 5 days.
good luck and never give in to thier scheme of things, keep control, after all it is your money.
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69.65 scam
January 19, 2011
unfair practices
Purchased product back in November or 2010 cancelled in December of 2010. the representive did not inform me that the products had to be returned. Then in January I was hit for 69.95. After calling them about this deduction from account, i was informed my money would not be returned. I was informed by representive to return the product. Hydrolyze feel they have no responsibility to inform their customers when they call to cancel to return the product. Second there is no way to use up to two bottles of this stuff in 30 days, and they know that. This is how they get their customers. This company is a total rip off and they are not customer friendly. BEWARE OF THIS COMPANY AND THEIR UNFAIR BUSINESS PRACTICES. THEY FEEL ITS OKAY TO TAKE YOUR MONEY
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heatherbirdlady
January 1, 2011
still scamming. DO NOT ORDER
The SAME commercial is aired multiple times a day, telling you that they've just sold their millionth jar. And to 'celebrate', they are 'giving away' (giving away means FREE, but not to them) as many risk free trials as they can. They also tell you that if the line is busy to call again. They lie, claiming that it is available 'for the next 24 hours only'. Really? So is that why I see that commercial EVERY DAY? Only a 24 hour special. Hmmm. Well, if you make the mistake of calling for this crap, call your bank or credit card. Let them know you did order what is represented as a FREE sample, but you have now checked the internet and discovered this company is a SCAM.
Get your card number changed, because they will NOT stop with hydrolyze. This company is Hydroxatone. They have MANY scam products out there. They will randomly charge your card for items you never ordered and maybe they'll send it out to you, maybe you'll just get charged for it and not get them, but the bottom line is your card WILL be charged.
They will send you TWO jars of their cheap moisturizer (that's all it is is very cheap lotion), and charge you anywhere from $170-$300. I've seen complaints of where people were chard $700 in just a few weeks.
There is nothing free about this scam. Call them, let them know you are canceling. If they argue, let them know you are recording the conversation and are reporting them to the ftc at ftc.gov, and the fbi at ic3.gov. Let your bank know you're reporting this company to the authorities and demand they do not honor the charges of criminals.
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Robbie Lee
October 20, 2010
ripoff
What a ripoff and a hugely expensive one at that. The so-called "free" trial is not free at all as they ship two containers of the product and then bill you a month later, even after you have repeatedly canceled future shipments. An affiliate company, Urban Nutrition, sends coupons in the order for "free" samples (NO BILLING) and I made the mistake of ordering "Venacura" andthe invoice enclosed with the order indicated $0.00 due. However, two months later, a charge shows up on my credit card. I contacted the company five times by email, and finally received a ridiculous response (and I quote):
"...If you did not receive it, contact the USPS, maybe someone took the package, tampering with the U.S. Mail is a federal offense. I strongly advise you follow up with them. "
Notice they did not respond as to why I was billed for a FREE sample, no future orders shipped or received.
Of course, after more corresondence, someone finally advised that they have "no record of any free item" - how convenient when it came from THEIR catalog! Oh and Hydrolyze absolutely does NOTHING to improve dark circles, wrinkles, etc. - wonder how much the people who give (fake) testimonials are paid.
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MCLong
August 31, 2010
Overcharging
I asked them for a summary of my account because they keep billing me. They won't give it to me and after repeated attempts to get them to stop, they charged me again today. Some has to do something with these people.
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