Hydroxatone
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Category: Lifestyle
Contact Information Jersey City, United States
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Hydroxatone Reviews
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Anne K
June 16, 2011
Charges
I have just been billed $220.00 for this product. I live in Canada and have only had the product for 14 days, however the ship date was May 6 (according to Hydroatone) and I cannot return the product it is past the 30days!!! When I spoke to Justin he was said he would charge me $40.00 on both Hydroxatone/Bellaplex to ensure that I get no further billings (a savings of $29.94), this is not the case, I still have to pay $69.94 x 2, plus $40.00 x 2 for a total of $219.88!!! What a RIP OFF. This company needs to be investigated!!! Very Unhappy!!! Found the ad on the Dr. Oz site, perhaps he sould know how people are getting ripped off. Truly ridiculous.
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Mike03
June 14, 2011
Deceptive business
I ordered a free sample from Hydroxatone in January 2011. I didn't like the product and decided not to order. In May 2011, my bank account was charged $209.95( 3 payments charge, 69.95 each). I called and emailed Hydroxatone to question the charge. They told me if you don't return the "free sample", you will be charged. But they told me that they will not ship any products in the future. That was June 1st. In June 10th, I received email from Hydroxatone told me they shipped again on June 10th and my account will be charged $69.95. I called and email them, no reply from Hydroxatone. This is the most deceptive business I have ever known. Be aware!
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[email protected]
June 8, 2011
fraud faulty product
Hydroxatone, LLC is based out of two main states. They have clocked their godaddy who is domain name under a proxy and like radialabs, inc they are very difficult to find. Many may get through and not get help. The radialabs phone number is defunk. Cancel your credit card and have a new one issued. Stop payments and dispute with your local credit card companies or banker. always dispute! Now, Hydroxatone LLC is located at 302 A West S12th Street # 276, New York, NY 10014. The Better Business Bureau lists their phone as: 888-805-4271. All the the 18 complaints within the last year have been resolved using the BBB. They also hold post office boxes in New Jersey. Here are three more addresses; Hydroxatone LLC, P.O. Box 1366 Hoboken, NJ 07030 another listing; P.O. Box 310, Hoboken, NJ 070300310 another listing P.O. Box 3104 Hoboken, NJ 07030. Check out the Better business bureau and then contact the attorney generals office in New York and New Jersey on desceptive and fraud cases. With enough people loging complaints to the Attorney Generals office will give them the fire power to shut them down or cause major reimbursements for lack of products and over charging. This is next to a ponzie scheme and runs with the same discuise. Remember, no product no charge. and the guarantee is 30 days return ask for a RMA if you get through and process it back. Write back to the complaints board and let us know if you got resolved. Make sure you file complaints to the BBB, to their attorney generals office and your state attorney's office. They either stand by their product or they belly up and pay the fines! Thats the law! Once you send the cancel letter and ask for a rma they must comply. CLOSE YOUR CREDIT CARD!!! I did. no choice.
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norishment
June 7, 2011
free trial
I ordered a risk free trial. The product never arrived yet my credit card was charged for the shipping. I called Hydroxtone and they said that it may be in customs????? what customs has to do with a small risk free trial bottle that can fit in my mailbox. They better give me back my money which they took from my credit card.
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Debra Coffey
May 17, 2011
ripped off
I phoned in on a TV offer for a free trial. They sent me three bottles. The product did not work. I called thirty two days after receiving the product and I was informed I could not return the product and I would be billed for all three bottles. This is a scam and I have no options. I have been receiving threatening letters form them and when I call I have no recourse.
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kristi b.
May 16, 2011
returned but still billed
I did a trial run of hydroxatone also, I called cancelled and got a routing number and sent it back. I had it insured. When I checked the number, it told me to packaage was received by hyroxatone. Over a month later and am billed twice for 69.95. When I called the company, they said I never sent it back. Because I threw the slips away when it told me it was received, I now have to try and get the inform from the post office. IF ANYONE ELSE SENDS THE PRODUCT BACK, HANG ON THE TO SLIPS FOR AT LEAST A COUPLE OF MONTHS. They wait long enough before they charge you so that you might not have proof anymore. They are a complete rip off
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m a gargpttp
May 10, 2011
CONTINUED SHIPMENTS
PAY ATTENTION TO "TERMS AND CONDITIONS".
IF YOU DON'T CANCEL THEY WILL CONTINUE TO
SHIP AND BILL YOU FOR THE FULL PRINCE ON THE
HYDROXATONE UNTIL YOU DO CANCEL.
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jazz161980
April 20, 2011
rash on my face
i wanted to try this product i thought that the free sample was free and then i received $200 in product i did not order i try to return product but they never answer .
The cream eye it does not even work it just gave me a horrible rash i send the product back without a number and i cancel my credit card before they took it.
i just received a letter that says my account its past due, the number on the letter its different and they answer right away, the lady who answered was very rude and said that i had to pay i told her that they were scamming people and she hung up.
i'm not going to pay for this and i will try to call again to see if they take charges away. this nasty experience open my eyes to never accept free trial NEVER AGAIN!!!
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LaLiberte
April 5, 2011
unwanted shipment and money removed 2 months after I returned the "free trail" my perfect skin broke out with this product.
I, using my real name, requested the free trail in 11/10. I recieved 4 bottles, the free trail and 3 for the next 3 months at$69.97 (i gave them my card number for shipping and handeling) after a few a few usings, I returned it all, (I thought my skin breaking out in red bumps, might be temporary) I returned all 4 bottles, 3 untouched. I wrote them a note telling of how I did not like their product, and NOT send me any more, less than 2 months latter, I saw the first payment $69.94, of the total of 3 payments =$217 and change was removed from my bank, upon further investegation, both my first and last name were not just misspelled but part inverted, enough for others to think it was a mistake. I complained to my bank, and post office. They are looking into it. I am still out $69.97. I live in an apartment complex, with a room were mail is delivered, I can"t walk that far at this time, a health reason, and my bonded aid only checks two times a week, on schedualed days..
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Den58
April 5, 2011
my refund
4-5-11
I am writing to you because on January 18, 2011 you charged me for another shipment of your product, I didn’t expect one so soon after the first because hardly any had been used of my first shipment. I called to see why and was told I would be getting one each month unless I canceled so I did, I was told that when my package came do not open it and send it back to you with a code written on the front of the package, I did that on 1-19-11 at my local post office.
I waited a month before I called to see where my refund was, the reason I haven’t received it is because you are behind in sending out refunds and processing my return. She put in a refund request to corporate office so that I would get it.
I have now waited another month and no refund, so I called again and got a horrible person named Bream, right from the start she was short and curt with me, I have been very understanding through this process and have waited, and waited for my $99.90 to be returned to me as I know you now have and have had for some time the returned product. Well now I am upset about this thanks to Bream!! She acted like I really put her out asking for my money back and why I haven’t received it yet! She had the nerve to tell me to “keep it professional” when I expressed to her as to the way she was treating me.
Then to top it all off they will NOT give me your e-mail address or phone number, I had to get it off my bank statement! Now I am getting worried. Is this some sort of scam? Will I get my money back?? I see you advertise on TV constantly so what’s up?
I just would like to have my refund as I sent the product back to you as instructed.
Thank You,
Denzel
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