Hyundai Umhlanga

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Category: Automotive

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South Africa

Hyundai Umhlanga Reviews

Lies January 20, 2011
Dishonesty
I have been a bullshit runaround person which I received from Hyundai staff and their management team. The first day I have approached, a salesman at the Hyundai used car department in Umhlanga, I asked him for
a second hand vehicle, he therefore told me I have a Hyundai Get z 2005 for R50 000. He told me he needs to speak to his manager who will be back after 2 days. Failing to service me has a customer he kept lying and bullshitting me, that my manager will be in shortly, which was now gone 3 days, I have been to Hyundai the forth day and personally had spoken to the manager of the used cars department, then he referred me to another salesman. This salesman had told me they need to first do the following procedures of the company standard and load the car into the computer of which is called Bet to buy, of where Car Dealers view these second hand cars and bid their money on it. The fifth day the same salesman told me the car has not been sold and it is still available, I took my family member to view the vehicle and she even spoke to the salesman, so we knew it was a guarantee sale to us, the salesman also told me to go to the bank and organised the money, which I already did, I therefore made arrangements and got my carh on hand. The six day of going with cash to Hyundai, this is the response I have received, now a different manager had come in the picture, he is the principal manager of Hyundai, a white gentlemen, he then "quoted" me he can sell me any other car except the Hyundai Get z, and he told me that I can do whatever I needed, but I can not purchase this Hyundai Get z and this is his business.
If this company is such a reputable car dealer, that advertises world wide about the Hyundai company, how can they make me run around like a mad person, I am a honest person looking to by a secondhand hand car, which was offered to me by Hyundai, overnights the decision was reversed, and the manager was so unhelpful to me, or is it just because I am not his skin color. I have waisted my time, energy, word, carry around R50 000 for nothing, I will please advise you guys if you like Hyundai and their cars, please watch out for their services, it's lies and nothing buy lies, I will be telling my friends and family about Hyundai and their customer service, what horrible experience and dissatisfied person I am right now.

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