Dear Sir / Madam
On the 25th of May my vehicle was towed to East London by a Towing company, when I collected it I noticed that the bumper was damaged. I immediately reported that to Mr.Breyton who advised me that I must consult the Towing Company as it was their fault.

I did call the Insurance and spoke to Anton who wanted me to send him pictures of the damages, which I did. He responded by sending me the Check List which was signed by East London People, and there was no mention of the damages.
On the 8th of June when I was in East London, I consulted Mr Shane, the Workshop Manager and even printed the correspondence from the insurance company and gave it to him.
He promised to come back to me and also confirmed my number. Up to day he never contacted me. Instead on the 14th of June when I was in East London again I spoke to Mr Savesh who told me that I cannot talk to the Manager as he was busy with meetings, and he told me that there is nothing that they can do .
Can you please help me with my car.
Yours faithfully
Sylvia Vusokazi Mncedane
Contact Numbers : 083 262 4809/ 047 5323 671