Hyundai Getz
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Category: Automotive
Contact Information New Zealand
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Hyundai Getz Reviews
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daniel naidoo
June 11, 2011
Bad Service
My wifes car was having a problem starting, apparently waht we have been told is that this is a common problem yet, the car had to go in 4 times for the problem to be rectified, hopefully this is the end of the problem. I have been given an email address to lodge a complaint, its been a month now and i have not received any feedback to date. When my vehicle was taken in, my car was used to drop my wife off at work. My concern is they have courtesy vehicles and they dont use them to pick and drop off customers. Yet they clearly state that the provide this service. I took my vehicl for my 1000 km service and clearly told the guys at the service department i will pick my vehicle at 17hoo, yet without my permission my vehicle was dropped off at my work place and my keys given to a third person who i didnt even know. This is the first service department i see provide a service like that, other companies bend over backwards to offer their clients good service. Specialists who dont know what they are doing, wake up guys.
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justine margetts
March 26, 2011
failed airbags
I purchased by Hyundai Getz 2007 demo model in 2008 with only 700 on the odometer. Since having my car i have unfortunatly been in two seperate car accidents. First was in 2010 when i had no vision as there were big cars in the side of the road to obscure my view and pulled out to a car coming straight into my drivers side door. I hit my head but was otherwise unharmed. The airbags in my car never deployed.
This week on Tuesday 22nd march i was heading home from work and an oncoming car skidded in the wet and plowed head on into my passenger side. I was lucky to not have any passengers in to car at the time and suffered major bruising on my chest and legs. My car is beyond repair and again the airbags did not deploy. My accident was referred to at the hospital as higgh impact but none of my safety features activated...
I am very angry because what if i had had a passenger?? or several for that matter???
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kumarmanand
April 14, 2010
Poor Services being provided at service centre-Deep Hyundai-Peera Garhi
On April 8th 2010 I visited your Peeragarhi Outlet (Deep Hyundai Service Centre)for second free service of my
Hyundai Getz DL4CA J7330 at 8.45 AM Sharp which proved to be a worst
ever experience of my life and which does not suit to service level
being provided by company of your repute.
I was assisted by Mr. Sushil Sharma, advisor who asked me to collect my
vehicle at 3.30 pm but on my request he agreed to handover it at 12.30
but unfortunately it was handed over to me by 3.30 pm. It was so
unmanaged there that i was moving here and there to get the needful
done, i was searching for person for wheel alignment, i was searching
for person to do touching work etc. Mr. Sushil Sharma was initially
very helpful but with the number of customers he almost forget about my
job and started ignoring. I went to Mr. Rajesh (Manager on site) and
requested him to do the needful as i had to pick my daughter from
school at 1.00 pm but he disappeared from them and i was waiting for
wheel alignment to be done. Interestingly at wheel alignment not even a
single person was present and i waited there for almost one hr and when
Mr. Sanjay came there he said that as the Car has driven only 5200 kms
it needs not to have alignment. Here i would like to ask if i had
informed earlier that my vehicle does not need any alignment i would
not have wasted 2 hrs there. I finally left from there at 3.30 pm and
the overall experience was so worst which force me to say that service
quality was of very low level in comparison to what is being promised
by you and i would not recommend any one to visit that workstation in
near future. All, Sushil Sharma, Rajesh Kumar and many more were
totally unprofessional and unhelpful. They people don't understand the
importance of customer time and pain.
Request you to do the needful to avoid re-occurence of same in near
future.
Regards
Manoj Anand
9650009864
9953979880
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May 21, 2007
Hyundai India Customer Service and Dealer (M/s. Popular Hyundai) cheating customers
My father-in-law bought a Hyundai Getz car from the dealer Popular Hyundai, Cochin in October 2006. He was offered an exchange bonus of Rs 10,000 for selling his old car. He submitted all papers to the dealer on November 21 2006. However, when he called up the dealer later, he was told that they somehow misplaced all papers. Subsequently, a 'Sales Advisor' (one Mr Rony Varghese) from the dealer came to his house and collected the papers again. When he called up in April 2007, he was told that the cheque has been received, and is waiting for signature from the Secretary - who was on leave. When he called up in early May 2007, he was told that the exchange bonus has been rejected!!.
We went to the dealer on Saturday, 12th May and met the Sales manager, Mr. Abraham. He did not listen to us properly, and was speaking over the phone, and looking at the computer when we were explaining the problem. He first told us that the cheques are being issued by the dealer, not Hyundai. However, when we questioned this, he changed his stand, and started telling that it is Hyundai who issues the money. He also showed us certain documents which he told are 'cheques' that have been issued. Upon close examination, it was found that these documents are just some challans, not any cheques. He was not ready to show us any documented proof regarding the rejection of our exchange bonus by Hyundai. We had to come out of the room since he was not at all listening.
I had called up at the customer service number, and spoke with two representatives - Sruthi and Neha - on 12th May. They told me that they will inquire and call me back, which has not happened till now.
I then sent an email complaint to the customer service on May 14th, and one Ms. Aashika Singh told that they will contact us soon. This has not happened till now.
I suspect that there is a unholy nexus between the Southern India Region Sales department, the dealer and its Sales Advisors, who have pocketed the amount amongst themselves, and is now trying to hide it, These men and women are tarnishing the image of the Hyundai company. I am going to file a case against these folks. So guys, beware of the dealer M/s Popular Hyundai India ---- NEVER buy car from them.
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March 10, 2007
Manufacturing defect in cars gear system
I received a check today 49.95 and guess what the funds were not available. This checks are no good you can contact t-bank dallas tx and they will tell you after they finish laughing at you. I just got off the phone with mr klein the ceo and he told me money is there. He tries to turn your words against you. I never told him he stop payment but thats his answer to everything. You can contact him at 949-388-5530 he will tell you this is his home # we all no that to be a lie. The routing # on check was 111024975 the account# 0012002572 which i believe now to be a dummy account. So guys please check to see if your check has this numbers if so don't deposit into your acct and later get more fees for overdraft. Call the bank to see if it is a good check. The typing this i juts received a call from mr klein 5:01 pm ct and he told me the check is good he verified it by the manager. I asked for the number he said he didn't have it and fore me to just cash the damn check. I am now speaking with laura at t bank and again she saids the funds are unavailable and now she is checking with her supervisor. She states the account is open but the funds are not available. T-bank number is 972-720-9000 as of now its 5:15 pm ct and i am on hold with bank i was forwarded to sue the manager and she was really helpful i was told mr klein first name is jeff his account mgr at t-bank her name is lee ann stames her number at work 972-720-9013 i am not saying she has something to do with this rip off but it really looks crazy for her to say he has funds in the account and the csr name laura an dantoher csr so not available and the manage r sue states funds not available. I hope this help.
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