To Whom it may concern


Registration LEXI ZN
Hyundai i10

I am at the end of my tether I have brought my car in now over four times for the exact same complaint and each time I get told it is something else….
I got my car back on Tuesday afternoon and by last night the noise was back and I can hardly get the car in to first gear and it is sticking in reverse as well.

I am a bookkeeper that gets paid per hour each and every time I have had to bring the car in and fetch it, it has cost me personally…..

I really need this to be addressed ASAP or I will have to go directly to Hyundai and express my totally dissatisfaction with the way in which the problems have been
Not sorted out but compounded each and every time.

I know of someone who had the exact same noise as my vehicle I seems to depend on the weather and if the car has been sitting on a incline for the first couple of minutes driving
The car sounds like the breaks are worn and its as if steel is on steel….. the problem with their car was the FIRE WALL and I expressed this the previous time I brought the car in
And was told no now it’s the clutch cable, so with a NEW CLUTCH, NEW CLUTCH CABLE I cant get the car in GEAR….


Please get back to me ASAP


In Disgust


Kathy-Lee Mark
0721804313

Dated 20/01/2010

I purchased a Hyundai i10 from ST Antony's Cars Pvt Ltd Kollam, on 31 Aug 09. On 09 May 10, there was a burning smell while driving and I took the car to the service station. They said that the clutch had burned out. A clutch burnout in such a short time can only be due to defective manufacture/part failure. The company is not ready to reimburse the cost to me.

My Hyundai Make Car i10 purchased in last year has got severe Tyre problem. The complaint is loged with MRF Ltd and informed to The local dealer of Kothari Cars pvt ltd. Neither your dealer nor the Vendor is responding on the same. Till date I havent received any positive feedback from neither of them. Therefore I request you to initiate the matter seriously and replace the defective tyres ( 3 nos. ) at the earliest. Failing to which I shall have left no alternative than to go for consumer forum. you may contact me on the following address and or cell number.

Please note.

with regards,

Dinesh naik
A-31 Heramb Apts, Pashan Sus Road, Pashan Pune 411 021
Cell: 09860649537/020-25870717

i have purchased an hyundai i10 on dt18/10/2008 from pioneer mrg auto ltd ludhiana punjab and till dt i am waitting for the exchange offer cheuque my custmer id is c2008100356

To
The Managing Director FAX Nos:- 011-41678811
Hyundai Motor India Ltd.
New Delhi.

Subject: Hyundai motors Humiliation and Casual attitude towards customer.

Dear sir,
Greetings of the day!

This is in continuation to the mail sent to CR earlier. DATED 16/04/2008.
I will meet you in probably any CII meet you join or any Korean meet we will have. Because I know this letter will probably not reach to you.

I am serving a punishment to take a decision for buying Hyundai car. I will not let this happens with my friends, colleague or family.

This is in reference to the purchase of Hyundai i10 Magna to be purchased from Suhrit Hyundai Greenpark in the name of Chetan Negi.

Your organizational structure is so complex that your receptionist transfers the calls directly to customer care without proper listening what the customer wants to say.
If I am dialing board nos. then I can reach to toll free customer care nos also.
Then she transfers the calls to the sales people Like vikas saxena who is Handling this case from last Thursday but not been able to help me by giving the Excuse of ICICI formalities which is not correct and not true.

I have called atleast twenty times to get the contact people names and
Ms Farah was the first contact person to reach.
In Hyundai corporate Ms Neeru told me that I will receive a call from Neeraj kohli he never calls.
Mr saurabh srivastava never picks up phone.
Mr Mohit chabbra is so busy that a cheque can not be made in favor of dealor for past 5 days.

Today also they can not deliver me my car. My finance people are going to charge EMI from 4th of may which the loan i have not used.I was told either take refund or we will transfer your case to MGF Hyundai. I went to MGF on Monday waited whole day at home but they could not deliver the car.

Now today 21st of april they are refusing to deliver the car.
If i transfer my case to another dealor like SAMARA or MGF karolbagh who are ready to give car by tuesday itself they are asking for change in rate of interest applicable from last week. 13.5 % to 14.75% ICICI bank

There is no other hope but to lodge an FIR against suhrit (COPY ATTACHED) and now I refuse to buy any Hyundai CAR.

Looking forward for an immidiate response.


CHETAN NEGI
9871543831
9999974768



(copy of mail send to [email protected]) dated 16.04.08

Dear sir,
Greetings of the day!

This is in reference to the purchase of Hyundai i10 Magna to be purchased from Suhrit Hyundai Greenpark in the name of Chetan Negi.

I have been seriously humilated by the dealor and they dont bother with the reputation of Hyundai. I have prviousely worked with Samsung india and i know the Korean Culture.

It is indeed a shame to have dealors like suhrit.

I booked my vehicle on february and i was told to get the delivery on Monday April 14. Last day of Navratra.

Today also they can not deliver me my car. My finance people are going to charge EMI from 4th of may which the loan i have not used.
Now today 16th of april they are refusing to deliver the car even on 24th of april. They are ready to refund my 45000 Rs downpayment i have deposited two months ago.
If i transfer my case to another dealor like SAMARA or MGF karolbagh who are ready to give car by today itself they are asking for change in rate of interest applicable
from last week. 13.5 % to 14.75% ICICI bank which is indeed a big cost 400 Rs a month per emi is the difference. Please calculate by yourself for 60 months .

My loan was approved and cheques have been given and has been disberssed by the bank in next two days to suhrit past 15 days.

Please take this mail as an intimation that any action i am going to take would be against directly Hyundai party Suhrit Greenpark.

Looking forward for an immidiate response.

CHETAN NEGI
9871543831
9999974768