Hyundai Motor Finance Company
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Category: Automotive
Contact Information United States
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Hyundai Motor Finance Company Reviews
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Jilabeet
March 31, 2011
Do not get finance through these people
Was told that Hyundai would work with me on overdue 2 months on car payment due to economy. Thought I was speaking to a supervisor and to find out it was all a lie. My car was reposed. I have nothing good to say about this finance company other than these few choice words; rude, annoying, lying, unprofessional, and most of all harassing with the phone calls. Do not get finance through these people.
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OldmanbytheC
March 8, 2011
Withdrawl from account before agreed date
Beware Hyundai Motor Finance Company!! I failed to pay February auto loan payment to HyMoFi because I never received the statement. I received a call at work 8 days after due date, which was fine and appreciated. Arranged for payment to be made on 3/11/11 and thought all was fine. HyMoFi took the money out of my account on 3/7/11 thereby causing insufficient funds and overdraft fees.
Call to HyMoFi customer service got me no where... said they could put money back into my account in 5 to 10 days??? if they can take it out instantly, they can put it back instantly but no luck there.
I love my car but will never do business with HyMoFi again. When my auto loan reaches 36 payments I will refinance with my local bank !
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noneyabidness
March 5, 2011
Harassing phone calls
Hyundai motor finance starts making multiple harassing phone calls a day when my payment is not even late yet! Calls starting at 8am on Saturday morning. I did not receive a monthly bill this month, so my payment was a few days into the grace period, but still within the grace period. I will never do business with Hyundai finance, and possibly Hyundai motors, ever again.
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Daniel
July 7, 2009
Unsolicited phone calls
Less than 15 days late on a car payment and I receive calls daily harassing me for money. According to the people who phone, this is HMFC's policy as it is computer-driven. You actually start getting calls 6 days overdue. By 15 days we were getting up to about 12 per day.
I RECOMMEND YOU SERIOUSLY CONSIDER BEFORE FINANCING YOUR CAR WITH THESE PEOPLE - when things go wrong the harassment is unbelievable, MANY OF THE STAFF ARE RUDE AND MOST DO NOT RECORD THE CONVERSATION ON THEIR COMPUTER.
I am also in the process of lodging a formal complaint via the florida office of financial regulation (www.flofr.com). FYI Section 806 of Fair Debt Collection Practices Act prohibits abusive communication and harassment tactics. Subsection 5 of the above prohibits harassment with multiple calls.
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