I had purchased a santro GLS on 12/10/2009, but still not received the exchange bonus.even after so many reminders.

Ranjan Kumar

As per company scheme widely advertised in the news papers also in the month of April 2009 I was offered exchange bonus of Rs 15000/- against exchange of my old car with the new Hyundai I10 car.But the Dealer M/s Prestige Hyundai Jabalpur (M.P.) after several reminders and persueance with the HMIL paid me only Rs 10000/- after 8 months on 28/10/2009, without conveying any reason for payment of less than the offered amount of Rs 15000/-.
The matter was again brought into the knowledge of the HMIL but even after laps of about 20 days I did not get any positive response from either of the two.
Regn No of my Vehicle is MP 20 CC 1614 and the VIN/Chassis No. is MAL M51BR 9M281303.
It seems that the company did not have proper control over the dealers as they not only tempers with the company scheme but also manipulate with the Ex show room price of the car . The same Dealer has charged from one of my friends about Rs 18000/- more than the Ex show price displayed on the website.
The Hyundai motors India should review their policy to improve the reliability of their dealers as their peers are more caring and customer friendly .