I completely agree with the view. recently I had a very very bad experience with Hyundai Motors India.

I had booked an Accent Executive LPG car from one of their dealers in Kolkata called Spring Hyundai. I had paid an advance payment of Rs.10, 000. I was communicated that the car will be delivered within 15 days however they intend to take time of 20 days on outside.

For 15 days - the dealer representative never bothered to contact me.

After 15 days whenever I try to contact him, he avoids on pretext that he will call back (which he never does)

Then on 16th day when I pursued him - he informs that the car has not arrived and he needs more time. When asked he says he can not comment. When asked will it get delivered or not- he informs that he doesnt know.

When asked about refund- he says - better opt for another car from them as refund is difficult.

I insisted on refund as I do not want to deal with Dealers/ Co. that doesnt honour commitments.

I was informed that he will get back- which he had never.

I had called up the customer care number - they refused to give any complaint docket number.

I mailed to their customer care - no answers till now.

PLEASE AVOID HYUNDAI- MORE OFTEN THAN NOT YOU WILL GET CHEATED.

Sarbendu Basu
9830366776

I have purchased Santro Xo on 26th Sep 06 from Lakshmi Hyundai, Visakhapatnam and was offered an Exchange discount of Rs.5000/- (I have sold a Maruti 800 car). After delivery of the car it was told that this money will be reimbursed by Hyundai company in due course. In spite of repeated follow up directly and through phone, we are yet to receive this amount.

If the offer was real, it could have been paid instantly, I understand that this is just a fraudulent practice to woo customers.