On 02/19/08 Malcolm Madison and co-signer Carmen Madison financed a 2007 Dodege magnum from Hyundai of north Jacksonville for 34,835.60. All legal paper work was presented to the General Manager Joe Cutaia during the sale of the vehicle like current pay stubs, proof of address and etc. The sale contract was signed by all parties and a down payment of $200.00 was given to the sales rep Bobby for a final deal. The payments on the 2007 Dodge Magnum was to start on 04/04/08 at 481.05 a month. The General Manager Joe Cutaia said all taxes will be financed in the total of the vehicle and Malcolm Madison nor co-signer Carmen Madison would have to pay that up-front. The deal was final with $200.00 down. The 2007 Dodge Magnum was given to Malcolm Madison at the end of the deal with all final paper work in hand. On 02/22/08 Malcolm Madison received a call around 4:30pm from General Manager Joe Cutaia of Hyundai of north Jacksonville saying for him to bring the vehicle by the store to get the vin# scanned and for the bank to inspect the 2007 Dodge Magnum. When Malcolm Madison arrived to Hyundai of north Jacksonville he was greeted by a nasty sales rep in the finance dept. The sales rep asked Malcolm Madison what was he doing there and Malcolm Madison explained that he was to bring the vehicle to the store so they can scane the vin# and let the bank look at the car. The nasty sales rep in financed ask Malcolm Madison for the keys to the 2007 Dodge Magnum and then walked off with his keys with no explaination. Then the nasty sales rep told Malcolm Madison to find a ride home and kicked him out the store located at 3333 north main street, Jax fl 32206. The General Manager Joe Cutaia lied to Malclm Madison on what the visit was all about. Hyundai of north Jacksonville treated Malcolm Madison like he was a dog on the street and gave him no explaination on what was going on that day. Malcolm Madison spent his hard earned money on the insurance and down payment for the 2007 Dodge Magnum so he can get back and forth to work to feed his kids. Hyundai of north Jacksonville kept Malcolm Madison down payment and also kept the vehical to this day with no explaination on why they did what they did towards Malcolm Madison. No customer should never go through this type of treatment from any company at anytime.