Is very upset and unsatisfied with Hyundai!!! I bought a brand new IX35 and had issues with it from day one, it went back to the dealer 2 times now and the problem is still not resolved and the workshop manager says he doesn`t know what the problem could be. This is unacceptable as they work for Hyundai and they can`t even fix their own car. The 1st time it was there they said it`s a setting on the computer box so they did the settings change but the problem still persist. then they ordered a brand new computer box and replaced it and guess what it`s still doing the same thing. The car doesn`t even have a 1000Km on it and have endless problems. Pls can some sort this out ASAP or I will do my best to let everyone know how bad Hyundai is!!!

I have had my clutch plate replaced twice and my car only has 42, 000 km's on the clock, every time I have it serviced they have to adjust the clutch cable. I have come across various complaints on the internet regarding the clutch problems on the Hyundai I10. Don't even try and speak to any senior person, they are never available, never phone back and the Regional Service Manager "doesn't speak to clients". All I want is someone to have the decency to phone me back and sort out my clutch. My motto: "DON'T BY A HYUNDAI - ASK ME WHY !!"

i purchased my second hand Hyundai ATOS in October 2010, the sales consultant Tertius just never seems to return calls. I am to date still waiting for him to tell me when i can collect my spare keys. Each time he apologises but he just never comes back to me. My other disappointment is that the ATOS i feel cannot handle the strong wind, i battle to keep it on the road and to stay within my lane especially when the wind is so strong. In January this year i drove from Brackenfell to Kleinmond and back, i was sweating and my legs where shaking, i thought i was going to be blown with car and all into the sea as the wind was extremely strong. Yes it is economical but hell it is just not what i bargained for. Your comments and feedback would be appreciated.

Mrs Wagner

Model : Getz (2009 Model)
Registration no : FFC217EC
Took my car for a service : 27/10/2010
1st complaint 25 October 2010 (Spoke to Sheena (Bought the car through her) and complaint about the car giving problems and not wanting to start at times and that I thought it was the starter. The care
The Technician was Marthinus
Nothing was done about the problem, they just service the car and gave not attention to the problem I made them aware of. The job card also didn’t show anything about the complaint that I told Sheena about
I phoned her on the 28/10/2010 to find out what was wrong with the car, because she didn’t said
anything about the problem that I complaint about. Sheena said that she will find out and come back to me, she never did.
Two weeks has gone by
Then the car wouldn’t start at Spar (Sunridge Park) Spoke to a Shaun on a Saturday Nov 2010
Never came back to me (Unfortunate I didn’t write down the dates but it was in November 2010)
Spar security helped us push the car and eventually it took and we could at least go home.
Then a week later in Dec 2010 I had the same problem again, the car didn.t want to start and made a funny noise like the battery was flat
Our son-in law came and jump started the care for us so we can at least get home again.
Then my son in law took the car to your branch in North End, so that they can check the car and they then said that it was the starter and that they were going to order a new one and that he must bring the car in on the Friday. My son in law, spoke directly to the Workshop Manager.
That Friday I phoned the workshop because my son in law had a accident and had a broken shoulder he couldn’t be there at 8 o Clock as arranged, but he couldn’t made it that time because of his accident and had to go for x-rays first.
When he contacted them, they told him that he was a liar and said that he hasn’t been there with the car and they don't know anything about fixing it. Yet (ironically enough) they said they would order a starter and that he must bring it in on the Wednesday15/12/2010. My opinion of course is that they forget to order it and didn’t had any other excuse. When he did go to take the car that morning they haven't even order the starter! and took a starter out of another Getz (he made them write it on the Invoice) to put in my car!!

My husband had a stroke in 2009 and because of his illness he decided to buy me this new car so that he knows that I will never had any problems with a car if I need to take him somewhere, but since we had this Getz it's just the one problem after the other and the service is so poor. If we new this we wouldn’t even consider a Getz.
And before all this problems we had to push the car three times also with the same problem, one time at Builders Warehouse once at Pick & Pay in Walker Drive and at Domestic Distributors, I rather tried to get it go by myself, because I didn’t want to bother them all the time, but now it's getting just too much for me, and with my husband’s health this kind of thing with the car is causing a problem for me and I am sick and tired for that they can't fixed this problem
So AGAIN on the 21/01/2011 took my husband to the doctor the same old problem again, normally we could push the car and then it take easy, but this time it was like it was lock, the windows didn’t wants to work and the one phone call after the other we had to wait 2 hours and 38min for help from your side. It was very hot and my husband were sick and a grandchild in the car and it was so hot my husband just wanted to faint I had to run around for help, because here we are standing in the middle of nowhere and we had to wait so long to be helped!
I am beyond disappointed with Hyundai service and demand response to this complaint or I will consider going to the Newspapers. I will most definitely not leave the matter as this. This is not what you expect from a brand new car and also not from its Dealer. The car only has 8741 kilo’s on. I mean, really.

Go to www.buythishere.com to see the full details of the hidden history of this car.