Dear Sir,

Sub: Hyundia Verna 2006 – Engine failure (44000 kms)

Here under giving you chorological events

03-02-2010 - This vehicle given for major check-up at 42348 kms.
- Replaced Break Shoes Front & Back
- Replaced Engine Oil & Air filters
- Over Hauling of F & B Breaks
- Replaced what ever is required by the service people after checking –
up which is a standard practise.

03-02-2010 - The vehicle was taken delivery.

27-03-2010 - Observed A/C was not working.

30-03-2010 - When I gave it for A/C check-up the maintenance personnel
reported “Radiator hose leak & needs replacement”. Also informed
the engine head damaged need replacement which is a total
surprise & shocking.
Please note that the vehicle was given for the routine service on
03-02-2010

02-04-2010 - I was told by Kun Service (Chennai) that I have to pay Rs.70, 000 minimum
for repairing.

We request you to take necessary action & don’t penalise your customer for no fault of us.


Your’s Truly


M.Dhandapani.
(Mobile : 9444016619)