Dear Sir,

Good Day...!!!

We have bought hyundai verna in october 2009 and we use to have hyundai santro earlier. So they offered us royalty or loyalty bonus of Rs.15000 but till date i have not received any money from them. I have bought car from Kosmo hyunai jalandhar and concerned person is Mrs.Kokila. She only asked me to complaint you because she said she is helpless its only hyundai company's fault. I have submitted all the documents in 2009 only and now they are making excuses that our documents have not been submitted. But i have cleared their doubt as there was a girl named Jyoti who was working with kosmo hyundai jalandhar as royalty bonus incharge, she accepted the fact that I have submitted all the documents. The problem which I think is that they have misplaced my documents somewhere and now they are not ready to pay.

Kindly check in this matter, I m really frustrated going there again and again for my money.

Regards,

Chirag Mahajan

9646008383

I bought a Hyundai Verna CRDI Sx from Popular Hyundai Pala, an extension counter of Popular Hyundai Kottayam. It was booked on 2009 Oct last week and I got the car on Nov 07, 2009 evening 6:30. After the payment settlement at pala the sales person explained the features and given key to me. I did drive it alone to home. At home on that night itself we noticed that the AC cooling is not at all good and cool air is not at all coming out through the left two windows on the center console. (left seat to driver) Only at the driver side it was coming. that too not at all powerful. On next day itself I rushed into my saleserson and his machanic. they realized the problem and I comlaited it to the Manager of Popular pala unit, one Mr. Jacob and Magr of Kottayam unit Mr. Vinod Variyyer. I asked for a car replacement. But they were trying to avoid me and suggusted only thing to do is a repair on next day. I had to come to trivandrum that night since Me and wife have to go to office on monday, so I suggusted Jacob and Vinod to refer the case to poular Trivanrum service center. Today on Nov-09 Monday I took leave and spent entire day in the tvn service center. The engineers could easly make out the difference in Air cooling. Then told me they want the car overnight at the center for a major rework/reair on AC. I'm very dissapointed. I don't want a reaired car for the price of a new car. Also my car gone to workshop on first day itself. I want justice. please give justice to me

I had purchased the Hyundai Verna CRDI in the month of May'07 and before to that had been a fan of Hyundai cars as I owned a Santro and upgraded myself to Verna and frankly speaking am very satisfied with the vehicle but there is a issue which is lingering every time I start the vehicle and run i.e. the noise level of the diesel engine is very high inside the cabin and if you roll up the windows with AC on it makes you feel you are driving a very powerful tractor and secondly the front tyres within this short period have worn out and the rear tyres are fully OK , I have been driving vehicle for past 18 years and this is the first time I have something like this and am very puzzled whether to keep this vehicle or sell it within this short duration, I tried contacting Hyundai and every time they ask me to contact the local workshop and they as usual try to fix things but are unable. I do not what is the long term solution and whether ever Hyundai will listen and pay attention to its loyal customer who is now on the verge of taking a drastic step of lodging a customer complaint in court of law.