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kramer the fourth
September 17, 2010
did not pay hotel
When we called Hyatt Regency for room reservations we were unknowningly diverted to Ian travel services whose representative acted as if she was a Hyatt representative. Ian charged our credit card $1320.48 to reserve 2 rooms for 3 nights. When we arrived at Hyatt there were no room reservations for us. When we called Ian we were told that they would pay Hyatt so we stayed after giving Hyatt our credir card # as normally required. Now Hyatt charged my card $1426.74 for the rooms and Ian keeps hanging up on me when I call to question them. Once their rep. discovers why I am calling we get disconnected. Hyatt has had identical problem. My credit card co. cannot do anything as Ian posted charges in July of 2009. Please do not ever get fooled into doing business with Ian travel services.
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James Veney
March 8, 2010
Charged $1,332 for nothing
I have a charge on my credit card for $1332 from IAN Travel Services that I didn't make. I can't reach them by phone. I see that lots of other people have had the same terrible experience with this company. How do they get away with it? They have essentially robbed me of $1332!
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Khuram Farooq
February 2, 2010
Unauthorized charges on my credit card by IAN Travels
My credit card has been charged for $849 by IAN Travel services. These are unauthorized.
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Mr. Medeiros
January 30, 2010
Charges apper that were not authorized
On 10/21/09 a charge appers on my bank statement for IAN Travel service for $147.60 and then the same charge in the same amount appear on 10/28/09. I am really pissed of all the running around I'm getting. I want answers and I want them now before I file a police report. To my knowledge I did not authorize these charges.
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sooin
January 8, 2010
unauthoriized amounts
I booked a room through http://travel.hotels-and-discounts.com/hotel/for three night on 28, 29, 30 DEC 2009 . When my credit card statement came through there were 4 separate amounts, both listed as Ian Travel Services. AS FOLLOWINGS.
Those were not unauthoriized amounts.
2009-11-23 CIC EN LIGNE ON-LINE OTTAWA ON $100.00
2009-12-18 CIC NHQ OTTAWA OTTAWA ON $30.00
2009-12-18 CIC NHQ OTTAWA OTTAWA ON $30.00
2009-12-19 IAN Travel Services 800-394-1454 TX AMT 97.19 UNITED STATES DOLLAR $106.61
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Arietellus Reviews
January 8, 2010
Unidentifiable charge
IAN Travel Services charged $98.68 to my account. I have have never dealt with them. They do not answer their 800 number to explain the charge. How do I deal with this?
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leah1981
December 8, 2009
Debited unauthorised money from account
I thought i was booking a hotel room through Late Rooms.Com but Ian Travel Services copy the website take your bank card details take unauthorised money from your account and you end up broke with no reservation!!
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Peter Prince
October 6, 2009
I did not order or require services but my credit card was charged $403.14 on the 27th of March 2009 by these crooks.
Bank statement (Bank of Oklahoma in Tulsa, OK) that I received in April this year shows a withdrawal of $403.14 on March 27, 2009 made by some IAN Travel Services 800-394-1454 TX 052700
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Philippe Buhler
September 30, 2009
Rip off - Credit card charged without reserving through IAN Travel Services
I reserved a single room for 3 nights at Borghese Art Palace Hotel in Florence with Expedia.com but credit card charged with EUR 360, - with ref. IAN Travel Services!!! I cancelled my room 48 hours before departure with Expedia.com but they answered me that I shall cancel it with IAN Travel Services!! So as understand it is impossible to recover my money! But why can Expedia.com not reiumburse me!! Is their web side so unsecured? Has anyone recover its money? and how? Please help me!!!
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Philippe Buhler
September 22, 2009
Cancellation of reservation
Dear Sirs,
I made a reservation at the Borghese Art Palace Hotel in Florence for :
- a single room from 22nd Sept. until 25 Sept. at the name of Philippe Buhler
- reservation number at the hotel : 178941846
I tried to cancel the reservation beginning of Sept. because on that period we still are in Sicily. But the hotel confirmed to me that it was effected through Expedia.com but Expedia.com confirmed that the reservation has been made through IAN Travel Services.
EUR 360, - have been debited with ref. IAN Travel Services.
Is it too late to cancel? It has effectively been made throug your agency?
Best regards,
Philippe Buhler
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