Ordered flightsim x advertised £10 cheaper than anyone else.Product was in store and available for immediate dispatch so promptly ordered. One week later an email saying "update depatch details" but no nothing else.Two weeks later money was drawn from my bank account. After sending three unanswered emails regards my product recieved an email saying"Order cancelled by customer"!!! Eh? what gives?? Another week and no reply or refund so contacted them by phone only to find that they were using"TalkTalk"Broadbands number.The operator said there had been a string of complaints regards refunds and customers ringing that number.How can they make such a mistake or is it to throw off compalintants?? I eventualy traced the company down to"Mulbery House"in London and found there "real" number.Upon confronting them with this "scam" they at first went along until I mentioned the" Legally binding Contractual agreement", made by them when they drew funds from my account.There was never any goods to send it would appear and they still drew funds.When I told them the conversation was being recorded for legal purposes they suddenly said that their computer was down and they would ring me later!! Well, did they ring?NO!!! Did I recieve a refund?NO!!! I am now putting it in the hands of a solicitor to have this company shut down for there scams and conning people, of which I am one of many so I found during an internet search! BE WARNED THIS COMPANY IS NOT REPUTABLE AND ALSO HAVE BEEN REMOVED FROM EBAY FOR MISCONDUCT AND BREACH OF TERMS.YOU HAVE BEEN WARNED. PASS THIS INFO AROUND AND STOP THESE COMPANIES FROM TRADING AND MAKE SURE THEY GET FINED HEAVILLY TOO!! James R.O'brian