Hi,
I have sent email to know about the issue.But no body has contacted me.Most of the time phone of agent is switched off (India).And when i try to contact at USA contact no#.Phone rings but no body pick up the phone.
I was able to contact with one agent and he has sent me an email stating "one of our staff will contact you soon". Also he told me IBSN staff will take care on this issue. But no body has contacted me from last one week.
Until i paid the filing fee, agent used to call me every alternate day but once i have paid no body is bothered to call me.
Hence I am loosing my faith on this company. My advise to people if you get any issue on your tax filing, you are screwed up
BE CAREFUL AND DON'T FILE YOUR TAX RETURN WITH IBSN.

From » Krishna - Group: Date » 2/18/2011 7:47:00 PM
To » ChP6ARE1 (ARE)
Subject » Please contact me @ 7536
Message » I would like to discuss on Tax plan. Could you please call me. Thanks, Krishna 7536


From » PPH (Pre Process Head) Date » 2/16/2011 3:33:00 AM
To » Krishna - Group:
Subject » Please contact me @ 7536
Message » Thank you for providing the documents.

Thanks & Regards,
IBSN Inc.


From » Krishna - Group: Date » 2/16/2011 3:07:00 AM
To » ChP6Int1 (Interviewer)
Subject » Please contact me @ 7536
Message » I have uploaded required documents. Please contact me to discuss in details.


From » Krishna - Group: Date » 3/25/2011 11:33:00 PM
To » ChP6SP1 (Supervisor)
Subject » Escalation on my filing
Escalation » Hi, I have sent 3-4 message and talked to one agent for discussion on my filing issue.No one has called me.
I need to resolve filing issue ASAP.My contact no# 7536 ------------------------------------------
Please find discussion below. From » Krishna - Group: Date » 3/25/2011 1:21:00 AM To » ChP6SP1 (Supervisor) Subject »
Please contact me @ 7536 Message » To ChP6ARE1 (ARE), Is ther any thing I need to do or error has been rectified and document has been sent.
Please contact me ASAP. Thanks, Krishna From » Krishna - Group: Date » 3/23/2011 8:26:00 PM To » ChP6SP1 (Supervisor)
Subject » Please contact me @ 7536 Message » Close This Message

From » Krishna - Group: Date » 3/23/2011 8:20:00 PM
To » ChP6SP1 (Supervisor) Subject » Please contact me @ 7536 Message » I need help.Please contact me @ 7536
From » ChP6ARE1 (ARE) Date » 3/23/2011 7:18:00 PM To » Krishna - Group: Subject » Please contact me @ 7536 Message »
Dear Krishna Your Maine tax return has been rejected by taxing agency. Please read the following: Return Rejected -
This return was rejected by the taxing agency on Mar 21, 2011. You need to fix errors in this tax return before it can be accepted by the taxing agency.
Follow these instructions for fixing the errors and transmit the return again at no additional charge. Form : Schedule NR Field :
Additions Occurrence : 1 Reject : Error Code 6124: Line 5a must be a positive amount or zero. Reject Resolution: Please review the reason for the reject.
If necessary, make the appropriate change and re-submit this return electronically. However, if the reject continues, you may want to file this return via U.S.
Mail. To file your state return, print it and mail it to the appropriate state taxing authority. Thanks & Regards, IBSN Inc.
Message Details

From » Krishna Date » 3/25/2011 1:21:00 AM
To » ChP6SP1 (Supervisor)
Subject » Please contact me @ XXX7536
Message » To ChP6ARE1 (ARE), Is ther any thing I need to do or error has been rectified and document has been sent. Please contact me ASAP. Thanks, Krishna


From » Krishna ([email protected]) - Group: WIPRO Date » 3/23/2011 8:26:00 PM
To » ChP6SP1 (Supervisor)
Subject » Please contact me @ 832 419 7536
Message » Close This Message


From » Krishna ([email protected]) - Group: WIPRO Date » 3/23/2011 8:20:00 PM
To » ChP6SP1 (Supervisor)
Subject » Please contact me @ 832 419 7536
Message » I need help.Please contact me @ 832 419 7536


From » ChP6ARE1 (ARE) Date » 3/23/2011 7:18:00 PM
To » Krishna ([email protected]) - Group: WIPRO
Subject » Please contact me @ 832 419 7536
Message » Dear Krishna Your Maine tax return has been rejected by taxing agency. Please read the following: Return Rejected - This return was rejected by the taxing agency on Mar 21, 2011. You need to fix errors in this tax return before it can be accepted by the taxing agency. Follow these instructions for fixing the errors and transmit the return again at no additional charge. Form : Schedule NR Field : Additions Occurrence : 1 Reject : Error Code 6124: Line 5a must be a positive amount or zero. Reject Resolution: Please review the reason for the reject. If necessary, make the appropriate change and re-submit this return electronically. However, if the reject continues, you may want to file this return via U.S. Mail. To file your state return, print it and mail it to the appropriate state taxing authority.

Thanks & Regards,
IBSN Inc.