I''ll admit, I forgot to pay a bill. Times are rough and lots of people are juggling bills. I am one of them. This bill slipped by me. It was sent to collections and the phone calls started. The representative I spoke to was rude .As I was telling her that I would pay the bill in full in one week, she was on the other end of the line pretending that I wasn't prepared to take care of it. She was making statements like - So are you ever planning to pay this bill?- do you have a husband- why can't you get a loan to pay it- I was so upset that I told her that I was not going to continue the conversation and I hung up. One week later she called back. I recognized her voice and told her that I was not going to deal with her and that I would willingly take care of it with another rep. She stated that she could take care of it. Realizing that she did not care if the bill was or was not paid I then requested to speak to her supervisor. She blatently refused and hung up the phone. I called back and spoke to another rep. I explained the situation and again requested to speak to a supervisor. She stated that the supervisor was not in and that she would take care of the payment. I stated that I would make the payment later in the day when the supervisor called back. She also became rude and stated that she would take that as a refusal to pay and would report it to the credit agencies. I again stated that I was not refusing to pay but I wanted to first speak to a supervisor.She stated that they are not customer service, they are collections. I am still waiting for a supervisor to call. It is obvious that these people at IC Systems are not interested in resolving anything, they are just a bunch of incompetent bullies hell bent on harassing customers. I refuse to make any payments to them. I contacted the company I owed and made the payment directly to them. I hope I never have to deal with these incompetents again.

IC Systems calls my home asking for Calvin Smith at least three times a month. I tell the person every time that there is no Calvin Smith at this phone number. But with in a week they are calling back, asking the same question. (may I speak to Calvin Smith?) The last I knew, Calvin Smith lived at 91 Seneca Street, Dundee New York. This was about 10 years ago. I know you people have a job to do, but come on, he is not here. If he is giving you this phone number, he is not telling the truth. It cant be that hard to find the address I gave you. I assume he still lives with his grandmother (Ronna Smith) at the address given. P.S. I have not read your "Pissed Consumer Terms of Service"

This agency has been calling my voicemail and leaving messages to the point of interrupting me at work, a new job, and being downright rude when I explained I am already working with a debt reduction agency and that they will be making arrangements for my settlement as soon as I am able to begin receiving checks from my new employer.

I recommend they be reported to the better business bureau for harrassment practices that are illegal. I shall now send them a Cease and desist letter, and if they do not honor this I will have a lawyer contact them for their violations of my privacy.

The manor in which they spoke to me is rude and irresponsible.

These people need to seriously take a course in customer service. They are rude, talk over you and even sometimes raise their voice. I have flat out told this company several times that I'm currently out of work and have no income at all coming in and getting ready to lose car and apartment...I told them I will pay when I start working. They continue to call and the other night, one employee had me so upset I started having chest pains. It should be illegal for them to call and upset people the way they do. I told him I worked in collections for 6 years and I knew the rules. I told him to quit calling and contact me by mail only...he said that wasn't how it worked. They continue to call no matter what. Like the previous person, I just won't answer my phone. There is a recession going on, haven't they heard?! How can you set up a payment plan when you have no income at all coming in! I would not even talk to these people on the phone. They are beyond being able to discuss anything rationally. Of course, they have a job and they're getting made so I"m sure they don't care! I go hope someone puts them out of business! My next step is to contact companies that I know of that they do business for!

These people keep calling our house for a woman who does not live here or gave our number to avoid her debt. I keep telling them everyday they call and stupidity must just kick in for them. I am being harrasses on a daily basis for someone elses issue.