Dear Sir,

I hold credit card with ICICI Bank since 2005, CC# 4477 4698 1798 1003. I had been regularly paying EMIs till July 2008, when outstanding amount was around 30K. I had family problems, and could not maintain my ICICI account and paying EMIs on Credit Card. On 18th Dec 2008, they forced my account on lean without informing me and deducted Rs. 32, 864.0. I called up customer care, but it was in vain. They were not ready for any settlement less than Rs. 50, 000.00 which was interest amount. And bank never communicated further to talk in lines of settlement.

Meanwhile I got married and started staying with my husband. In Sept 2009, some lady name Anita Sharma called up saying she is lawyer from Delhi High Court and ICICI bank has imposed some fraud case against me. Also, a guy called Chauvan, said he is from Delhi police and they are hunting for me. Later I learned they were collection agents, and throwing all dirty tantrums for harassing me. That guy named Chauvan even called my husband and tried to spoil my personal relationship by telling all abusive about me to him over phone. I have contact numbers of both Anita and Chauvan. I called up call center to get in touch with settlement department, they said they could not reach settlement department and cannot give me any request number as department is not available.

On 22nd Jan 2010, a man named Harish Gupta, 9760283688 again called, this time called my father and threatened him. My father is paralyzed from past 5years, bed-ridden and is hardly able to talk. He used abusive language and threatened him that he would call my Office. I am ready for settlement, but the amount must be after waiving off excess interest. They don’t want to waive off interest and use all gundaism techniques to harass customers. To my disbelief, this man actually called HR head of my office and threatened him. Again today on 25th Jan 2010, I contacted customer care, and I am with same response of Settlement department not available on line.

I had personal loan with ICICI bank in 2005, which I had pre-closure done in 2006, without any discount, by paying full interest and charges as I had some funds available then. I have life insurance policies with bank, which I have decided to discontinue. I am not interested in having any relationship with ICICI.

I am really upset, and facing nervous breakdown because of torture from bank agents. I want contact details of Settlement Accounts Officer, minimum amount to be paid to close my account and NO DUE CERTIFICATE from bank. I am not interested in talking with any collection agents who uses abusive language. Please advise, what should I do.

Sincerely,
Gayatri Joshi

Sir/Madam,

I am a Mid aged wrking lady and i was having ICICI Banks credit card. Last years in month of march i found unknown transaction on credit card statement. The details given was: amount Rs. 25000/ approx for Nokia mobile purchase from shop S.R Telecom Khar on dated 19 mar 2007. I was shocked because i had never visited that shop in my life time and i gave written complaint about it to bank (Complaint no. SRXXXX) within a month but bank took no action. When i talk to bank representative, she told me if i pay amount Rs. 3700/ approx. bank will settle the things by sending zero balance statement. Also the representative threat me, that if i dont pay i will be in trouble. That was difficult time as i was pregnant and i was mentally upset as collection agents had started for visiting to my office place. So i paid Rs. 3700/- approx. in excess to bank but next month i got a statement which mentioned above transaction as a 'Desputed'. But still Bank applied a interest and service charges on same transaction. I send several reminders to bank, gives visits to Andheri and Lower parel branch but no one pays heed to my complaint. Bank keeps on sending me statements with more and more demands and threats on telephones and visits to office place by collection agents.After watching my nervous condition, one of my friend advised me to tell these thing to my husband otherwise things will affect to my baby also. So i told all the problem to my husband. We cut the credit card and it in drop box. My husband also visited to bank at andheri and asked for proof of transaction but invain. One day when my husband was carring my mobile, he got a call from collection agent of ICICI bank and that man gave bad words to my husband. We made police complaint in chembur police station. In month of november i got a baby boy. My husband wrote a email to Mr. Kamat (MD) ICICI bank by CC to Reserve Bank Of India and ICICI customer care service. Then my husband got call from ICICI bank service manager meghana kazi. We asked for proof about the transaction and after some days we got another shock after receiving proof (image file) of purchase receipt of mobile. Signature on the receipt was not exactly matching to mine but some one had tried to make my signatures. As we went to police station to make a complaint, police officer on duty refused to take complaint and threat us that if we make complaint, my whole family will be suffer.
Still bank is sending statement along with phone calls from collection agents and amount has become over Rs. 50, 000/- due to interest on a purchase of mobile which i have never purchased and seen. New charges 'Overlimit' Rs. 500/ are also get added. Three days before i got a legal notice from solicitor of ICICI bank with demand of Rs. 50, 000/ + within 7 days.

Kindly help me as my whole family is disturbed by such a bad experience by ICICI bank credit card service. I also warn people about this service from ICICI bank.

I want stelment of my outstanding amount form ICICI bank card, Bank not responding proper way.

I have a credit card in ICICI. They dont bill me properly and dont send me statements. Then when i protest by not paying till they send me statement, they cut my credit limit and screwed my credit rating. now i dont get credit card from any bank. all because icici cant send statements on time or respond to phone banking calls.

they are cheats. ask they to reverse credit standing of minel.

sir i receiving call from icici bank credit card depardment for giving him 25000 but i was never purchase any thing i told him to kindly produce the bill which i have made the puschase but they continously getting me harras to make the payment