ICICI Bank Ltd

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Category: Business & Finances

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India

icicibank.com

ICICI Bank Ltd Reviews

techshashank May 9, 2011
fraud with my saving account
On 25 Feb, 2011 fradulent transcation were made through my salary a/c no. (025301541210) which is with the ICICI bank (sector -61 noida branch). through customer care complaints were made to icici bank on the same date, complain No is 168659239, i was received four sms regarding this fradulent transcation .Total 6000 Rs was debited .this amount paid to BSNL (Prepaid Mobile recharged), i lodged FIR at sector-60 police station .ICICI bank paritally followed up this matter, after 50 days compeletion, i went to ICIC branch with Police excutives then bank sais this transaction was done by you, i was shocked.till now no progress/feedback has been given by the bank rather it seems that transcation were made due to failure of ICICI bank online security system. now police asked about details of this transaction like
owener of PC, address and mobile number, address, person name who made this false transaction.
Bank slogen "SAFE BANKING WITH ICICI BANK" seems totaly false. i dont have trust on ICICI bank beacause in future same kind of transaction may be possible. Bank made me Victim, criminal person for this false transaction, ICICI bank insulted me.
As its already almost 3 months no positive response has been given and it seems to be financial and mental harrasement of me and the bank is least concerned about this, kindly take the necessary action to get back my hard earn money as soon as possible. Waiting for your reply.
Name:-Shashank S Tiwari
Mail id:[email protected]
mob no:-9911944017
vitthal choudhary January 21, 2010
personal loan matter
I am mr vitthal kisan choudhary my icici bank ltd loan no-LPPUN00009217847 LOAN SETTLE AND TOTAL PAYMENT PAID BUT A/C -IS NOT CLOSED
October 28, 2009
misuse of repayment of instalment
To

The general Manager
ICICI Bank Ltd.
Mumbai

Sir,
Fraud in housing loan A/c


Date Application no. LAN amount intt.rate months installment
30/9/04 772671653 LBSVP0000082237 5 lac 7.75 180 month 4702
20/01/06 777514483 LBSVP00001246732 4.50 8.75 180month 4200

total:-9.50

I had got loan amount of Rs 9.50 lac from ICICI home loan branch .But during this period, I have been tortured in many ways. Please see this behave:-
(1) In Shivpuri, there is no office, so no question of responsible officer.
(2) I get calls from hyderabad, nearly I have got calls approximately 1000
(3) I never got my statement of A/c. hence a no of installments have been misappropriated.
(4) TO get A/c statement, I should go to gwalior and pay extra. If you do not pay money you can not see the A/c, hence to make fraud again and again.
(5) After payment of installment, my loan should be reduced but criminally they have enhanced it. can any intelligent person audit my A/C but w/o paying money –perhaps auditor shall not be able to check the A/C.
(6) I wonder how Bank has varied installment amount and penalties again and again ..is there no rule in this “jungle raj”.
Please,
(1) appoint some sincere officer to investigate the frauds and
(2) pay compensation of rs-1.50 lac
if you do not look upon the matter, I shall no option but to file the criminal case against jungle raj.

Yours faithfully
Dt : 27/10/2009

Parshu ram gupta utsav vatika
Near bus stand
Shivpuri(m.p.)-473551
venuram September 7, 2009
Worst NRI ICICI Bank Services
Hi,

I am one of NRI customer for ICICI Bank Ltd, It is one of worst Bank and Bad Customer service, Even simple request like change of address, Check Book request etc they ask NRI customers to Old Papaer filled method by paying huge courier fee to send to Mumbai Office, It takes for weeks wheather they really updated these simple request or not . Whenever we call customer service they are worst they are not customer friendly, No user friendly interface of thier online banking, it is one of worst interface in the name of transaction id not able to update any customer profile. generally i recommand all fellow NRI friends don't open any accounts service with ICICI bank they loot money in the name of fee, no user friendly service also. please look other good services like SBI, HDFC, Citi NRI account services
Anand Kumar Sinha July 13, 2009
ICICI BANK IS CHEATING CUSTOMER AND MAKING FooL TO THE CUSTOMER. PUBLIC MONEY LIKE ANYTHING.Why the RBI is not responding the public grievances..
Hi Sir/Madam,

We observed that since last 2-3 years, ICICI Bank's service and policies are extremely worst. We are totally frustrated with ICICI Bank's worst service and policies, which we have been never seen in my whole life this kind of responsibilities and irregularities.

According to last example of ICICI Bank's worst policy i.e. I have withdraw 3600/- from my ICICI Bank Account on 29.06.2009 to make a DD and i decide that i'll deposit the 10, 000/- amount after getting my salary on 5 Jul, 2009. Suddenly i met with a serious road accident on 05 Jul, 2009 and hospitalized for surgery for 4 days. When after getting the stable health of mine and going to online deposit the rest amount in my ICICI Bank Account then i saw 827/- has been already deducted from my account on 09 Jul, 2009. So, without any fault, my 827/- has been deducted its extremely ridiculous about your policies. Every time, we'll suffered from ICICI Bank's bad policies since last 2-3 years, when i was opened up the account with your bank. ICICI Bank never intimate the customer before doing any thing like other bank. Every body feels ICICI Bank is worst among all the Banks in India. I have so many proof against your worst policy and bad service related to me and with my other friends & relatives also.
Don't take it easy to this mail, now we are just informing ICICI Bank. We are going to hire an advocate and also launch complain in Consumer court against ICICI Bank Ltd.

Thanks & Regards
Anand Kumar Sinha
Senior Systems Executive - Microsoft

FUJITSU CONSULTING INDIA LIMITED
September 16, 2008
Credit card cheating
I am another victim of ICICI Bank Credit Card. They issued me an EMI Credit Card. Initially they said they don't charges any Annual fees. But when I received my card, they charged me 2000/- on the first day itself. When I refused to pay the amount they charged me 1200/ per months and the debited my account with out any prior information. This bank is to cheat people and they don't have any ethics in business. They just like gundas wearing white colors.
May 19, 2008
Transfer of reward points from the credit card account!
ICICI Bank has debited and transferred all the Reward points from my Credit Card account to a new iMint account without my permission/authorization/approval or even intimation. On top of that they say that this has been done by the bank as a corporate decision and in the interest of all its customers, and as such the transaction cannot be reversed. Once credited into my account, my contention is that the reward points are my property and the bank has no authority over the same. By their logic, someday they can transfer all the money from my account to another account stating the same reasons as above. Till date, despite several calls and discussions with the customer care managers, the transaction has not been reversed.

I have since stopped using my ICICI Bank credit card since the offers and reward point redemption gifts for other banks are much better that ICIC Bank's!
November 1, 2007
NOC for ceding 1st mortgage in favour of NHPC Ltd.
Sir,
It is submitted:

1. that A home loan amounting to Rs 15.5 lacs has been sanctioned and disbursed in the name of ARVIND KUMAR SHARMA for the purchase & construction of plot no.557, 21-B, Faridabad(India). Application No. is 7772079630 and LAN LBFDB00000740785
2.that I, ARVIND KUMAR SHARMA is employee of NHPC Ltd. and presently posted at Corporate office, Faridabad.
3.NHPC Ltd. has home loan facility for its employee of Rs. 7.5 lacs.
4. that those employees intrested to repay Rs7.5 lacs of loan to the concern bank may got sanction of Rs. 7.5 lacs on the production of NOC for ceding 1st mortgage in favour of NHPC Ltd.
5. that ICICI bank Ltd. and various other banks has already issued NOC to NHPC employees having loan from the concern bank for ceding 1st mortgage in favour of NHPC Ltd. and thereby said employees had got sanctioned home loan of Rs. 7.5 lacs from NHPC Ltd., which NHPC Ltd. directly releasing in the name of the bank concern and thereby bank handed over the loan documents to NHPC Ltd. with due codal formalities.
6. that a copy of NOC AND OTHER RELATED DOCUMENTS of Sh.Anish Gouraha(employee of NHPC Ltd.), AM(E), Employee No.101743N ARE ATTACHED FOR REFERENCE.
7. I have taken loan from icici bank ltd. on similer terms and condition and has been continiosly communicating with the customer care of the icicibank ltd. for issuing NOC for ceding 1st mortgage in favour of NHPC Ltd. for the want of repay of 7.5 lacs to icici bank ltd.
8. that communications recieved till date may be concluded that icici bank can not issue NOC in my case. a mail dt.17.10.07 says "We re-iterate that we are unable to provide the No Objection Certificate (NOC) for ceding 1st mortgage in favour of NHPC Ltd. as ICICI Bank has not extended services to the second charge with NHPC.
The No Objection Certificate can be issued only in case of closure of the loan."

9. that through mail, it was requested to the bank that above mention decision of the bank may kindly be communicated to me in hard copy duly signed by a authorised signatory of the bank so that observations of RBI could be obtained BUT REPLY IS -WE CAN NOT ISSUE NOC. Last reply dt.26.10.07 says "We would like to re-iterate that we will not be able to issue No Objection Certificate (NOC) for ceding 1st mortgage in favour of NHPC Ltd."

MAY KINDLY LOOK INTO THE MATTER.
COMPENSATION TO THE LOSS DUE TO DELAID ACTION MAY PLEASE ALSO BE CONSIDERED.

thanking you

yours sincerely
arvind kumar sharma
mobile no.-9810716019(delhi, india)
June 28, 2007
Not providing details of salary
I have joined the icici bank at hanumangarh as fos in RMAG. I have done my work very well whichever is assigned to me. On the joining I have informed that my basic salary is 3500/- & the incentive is on the basis of performance. I have joined at 20 dec 2006.ON 1 may 2007 I have leave the RMAG. Different reasons behind that & one of them is the salary disburse to me. I have received only 13600(approx.) till march & till now I have not received my april salary. The reason behind that the FOS code mentioned in AOF is changed in BIKANER by anybody & I have proof of that. I have some AOF who sourced by me & codes are change in the bikaner. In this matter of April salary I heard that all fos in bikaner is received his salary but we are not.
February 4, 2007
Misleading information
On continuous follow-up of ICICI Bank I have recently gone in for two balance transfers of Rs.33,000 and Rs.22,000 for paying off outstandings against two of my citibank credit cards.

I was assured by the customer service representative that the amount will not attract any interest for 3 months and there will not be any processing fees.

To my surprise, I find that ICICI has charged Rs.500 and Rs.440 - Total Rs.940 as processing fees. On contacting customer service, I find that they are not able to help and refuse to take any corrective action. Stay away from ICICI Bank!

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