Dear Sir,
I would like to told you that I have received my credit card-5239511093820007
(ICICI Bank) month of Feb-2008, First week of March-2008 my card was lost and used by somebody I have already inform to ICICI Mumbai & delhi Customer Care when I asked them what process should i do ? they said that your card has now blocked and all the process bank will do and within 45 days bank give solution, at the same time I have also submit application of my lost card in the police satation(Adarsh Nagar, Delhi-33). after 45 days bank says that the decision goes to in favour of bank and you have to pay all the amount, after some days i have recievd a call from ICICI bank they says you may pay Rs.1500/- as a security money and all the mater will solved and ICICI bank also give u a new card and this amount is also refund by ICICI bank to you, I give them chque for the amount of 1500/-in favour of ICICI bank, after few days I have received another call from the bank they again ask me to deposit 3000/ Rs. as a secuirty money when I ask them in the earlier i have already deposited Rs.1500/ as security they said that was wrong commitment now you have to pay Rs.3000/- as security than this matter will solved, I have again give them Rs. 3000/- as a security chque but the problem is same till now. Now the bank blocked my saving A/c # 000701517490 also have in ICICI bank and the credit card balance amount Rs-35339.46/- balance shows in saving account, this all happen without my permission and i have not receive any call regarding this, when i asked about this to customer care they said write your problem and mail to us. I have mail them but till date they don't give any solution and I have also visited three times In ICICI's Rohini Branch but ICICI Banks executives are busy in meetings and no one wants to meet with me and also not picking my phone I am facing this problem from last 8 months but bank not give me any solution and cheatd me two times and now again demanding Rs.1400/- when I asked them about this they are not picking my phones.

So please help me .

With Regards,
Manoj Mishra
9313632543

The ICICI Bank model town III brach is worst and I had a worst experience with this branch, Theyc harge every quater 843 INR even though I have a quaterly balance of 10, 000 INR and they charge without any reason .

I had 5 accounts with ICICI and Model Town III Delhi - 110009 Branch work differently then any one else

In my case I added mandatory holder to ICICI and submitted all the papers. I returned to US after that thinking that everything is alright but I realised that they lost all my documents. Fortunately, I had all copies but it didn't work. I had to redo all the procedure during my next visit to India. Tremendous Inconveniecy.

Above all, ICICI operated my account and cut the charges without informing me any policy change. The customer service is so rude and executives are immature young kids. They know nothing. I am closing my account in a week. That's it. No more relationship with ICICI.

I suggest that NO NRI should open account with ICICI. They are short of fraud. I am also filing complaint agains them to RBI in Bank Ombudsman. Everyone should also do it.
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Hi, I am Naveen Kumar Korpole, a policy holder of ‘Aviva Life Insurance’. I am drafting this complaint against ICICI bank and Aviva Life Insurance with deep regret. Though I paid the premium payment for this current year (I paid the amount through my ICICI account cheque and amount was debited from my account towards Aviva Life Insurance successfully) but i did not receive premium receipt from Aviva Life Insurance organization. When I asked the customer care people of Aviva Life Insurance, they informed me that my policy was lapsed due to cheque was bounced which I produced. Than I checked with my account and asked ICICI bank manager, they informed that the amount already debited towards Aviva Life Insurance without any failure of cheque bouncing. Than I attached the scanned copy of my bank statement (which shows that amount was debited towards Aviva Life Insurance). Though I provided all the details and called my self to inform about this with spending about 50 rupees, there is no proper response from any of these. I gave my contact number again but nobody was ready to help me regarding this. I don’t know fault maid by whom but I am facing lot of problem with this. I am very disappointed with this.

Thanks,
Naveen
09989859868

I am customer of ICICI for 5 to 6 years. Recently ICICI has stopped sending monthly statements to the residence address. but when we called customer care we were told the door locked and hence the option of sending the statements is canceled. After continuous follow up I was updated that ICICI switched the statement option to quarterly from monthly option. This change is not intimated properly by ICICI. Earlier the monthly transaction served as a valid document when ever the current bank transactions are required by any firm. Now I need to wait for three months. Or when I ask for specific month they are directing us to pay at ICICI branch Rs 100/- + 12.36% tax for every page of transaction. This charge is too much for a basic requirement. Any nationalized bank gives a passbook and as and when a transaction occurs the transaction is printed by the bank in the pass book and this acts as a valid proof of current bank statement.

If ICICI changes from Monthly to Quarterly for thier paper savings concept it very badly affects customers. At least ICICI should provide this document free, when the customer requests for a particular month as a valid document of current bank statement. Please join me in fighting for our basic rights.