ICICI Bank

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Category: Business & Finances

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India

ICICI Bank Reviews

sujit srivastava June 2, 2010
unauthorised deduction
Dear Sir
I have a salary account in ICICI BANK New friends colony New Delhi Ac no-000000544589

Kidnly note dated -25-05-2010 my account was credited Amount-5000
shocked at the moment suddenly my account was debited with R.s-3000
What is this nonsense.
Kindly justifiy .

Sujit Srivastava
pooja joshi May 28, 2010
Credit card settlement fraud and mental harrasement
Dear Sir,
My name is Pooja Pandya and i am reside at India, in the year 2007 to 2008 i was the customer of ICICI bank and was using there one of the product credit card . i got this card on 2007 and theY send me the card without my permission at my home after date i was using the card but after one statement they stopped to send me the statement, i raised the complaint to there customer care department and gave them my address and my email addressee but there was no result they put all the complaint on back burner .
after that i received a call from ICICI BANK about my minimum dues but because of lake of statement i was always be unable to paid the amount then they gave me suggestion to send there agent at my working place and i was used to gave them payment of amount 2500 per month as my minimum amount on cash basis and the used to gave me a slip for that . i done that payment 7 times. after September 2008, i stopper the payment towards ICICI Bnak because on that time i want to saw my statement but there agent name Mr. Pathak from United services offered me for full and final settlement of my outstanding amount . i spoke to customer care of ICICI Bank and after some negotiation they ready for a amount of rs. 18000 on 24 th December 2008 in two installment, then after few days the same agent came to ma and demand for the money i told him that i am going for the full and final settlement then he replied me OK madam you have to pay 18000 in two installment after your last installment you will receive NOC From the bank, but if you want to settle the amount in one lumpsum installment then you have to pay 15000 cash and after 40 days you will get the NOC from the bank, after the conversation i gave him 15000 cash and at the same time i asked for the slip or letter but he told me that the settlement letter and NOC you will receive after 40 days by the post, he is not able to give you the letter, he gave me slip and told me that now my account was closed .

in between i was waiting for NOC and called that person for NOC he told me it will come by post, after 40 days again i called him but these time there was no response from there side infect i raised a complaint about these to the bank but again no replied .
meanwhile i neighter received call from bank nor any statements

after 2 years now again they are calling me asking for the money in term of 35000/- full and final settlement, start abusing me and my family, agents are visiting my inlaws family, while i am not living with them, they are mentally harrase me like any thing told me to sold your body part and pay the amount and many more, i raised a complaint against them but there was no result .

i am very afraid by these calls i am living alone in mumbai and right now LOOKING FOR JOB, EVEN MY FINANCIAL SITUATION is very poor i am not able to earn money so how can i full fill there demand as i told them about the payment which i have done on 2008 . but ICICI BANK AND THERE AGENT ARE NOT READY TO LISTEN ANY THING THEY ARE ASKING FOR SLIP WHICH I HAVE RECEIVED FRO THE AGENT IN 2008 BUT RIGHT NOW I DO, MAY BE ITS MISPLACED SOME WHERE, I REQUEST THEM TO FIND THE AGENCY BUT THEY ARE NOT READY TO HELP MI IN ANY MANNER .
NOW I AM VERY FROSTED BY SUCH CALLS AND NEED YOUR HELP.

I HOPE YOU WILL PROVIDES ME THE HELP.

Regards
pOOJA jOSHI
ICICI CARD NUMBER 4477478225285000
KumarN May 17, 2010
NOC Not Given
ICICI Bank, Two Wheeler Loan.

Not giving NOC:

I have taken the Two Wheeler Loan from ICICI Bank My Loan No. LTCHE00005358690. I have paid all Installments. I am Praying God to get the NOC from ICICI Bank.

My loan got cleared on 10 June 2007. I have started to Follow Up with ICICI Executives to get my NOC from since 2 months.

I have called several times to customer care.

1st time--> I was Confirmed by the Executive that my Loan got Cleared and I will be getting the NOC with in 8 Working Days 15 days I waited till 8 days to complete . I didn’t get NOC. Then I again called.

2nd time--> I came to know that I need to Submit my RC copy since my Vehicle Number didn’t Updated in the Records First Time when I called to Customer Care no one Updated me about the same.

I waited for a week time and won’t get my NOC. It’s very frustrating for me. How can I get my NOC? So, how long I can wait.

And also I didn’t get the NOC till Date.

So, kindly give me the NOC as soon as Possible. And get back to me as soon as possible.

Thanks,

Warm Regards,
N. Kumar.
Mobile: 9841944893, Res: 044-22680380
Email: [email protected]
Loan Number: LTCHE00005358690

Address:
Kumar N.
Old No. 3/222, New No. 3/326,
Kannaki Street,
Nanmangalam,
Chennai - 600 117.
nk.mtnl May 11, 2010
Non-receipt of Demand Draft No. 003027 (Service Request No. SR139793746) even after 13 days
Dear Sir,
I had made an online service request for a DD worth Rs. 1155 on 28th April, 2010 to ICICI bank. The same day, i was got the confirmation mail that the draft has been created and sent to my residential address via Sigma Courier Agency; SMS details-"SR139793746-Demand Draft number 003027 sent on 28-04-2010 via sigma courier vide AWB 569545. you will receive it in 4 working days".
But, i have yet not received the DD. When i contacted to the Bank, its representative said that Sigma courier delivery boy was gone to my house, but my house was locked. But, it is totally false claim. My house is manned 24 hours a day. My family reside in the house. Suppose even if my house was locked, then it is the responsibility of the courier boy to stick a slip in the house. But there was no slip found stuck in my house. When i said to the ICICI bank representative that the delivery boy has told a lie, then he ("As per our telephonic conversation on your land line number 02220350008, at 03.20 p.m.on May 07, 2010 your query has been attended. We request you to wait for 3 working days and if you have not received
the DD we request you to write to us."-N Ramachandra Rao, Customer Service Officer, ICICI Bank Limited) that he would look into the matter and send the courier again by 12th May, 2010.
Now today he has written me a mail, in which he said that i would have to collect the DD from my Main Branch-Nariman Point, MUMBAI. I reside in Thane, and why i would to go to Nariman Point branch to collect the same, as it is the ICICI bank and SIGMA courier fault. Why i would suffer for the fault committed by ICICI bank and SIGMA courier. Please look into the matter sir, so that i get the DD before the forenoon of 15th May, 2010, because i will go to my hometown on 15th May, 2010.

Hoping of speedy redressal.

Regards,
Navin Kumar,
02220350008, 9869473547.
HarshShah May 6, 2010
Unauthorized access by bank. QABChgs deducted without any updates
Hello Sir,

I am the a/c holder of ICICI Bank since 2003 and I had bellow Rs. 1000 balance many times during last 7 years. Now they have started charging Rs.827 under this category (QABChgs). I am not sure what kind of charges are these. They never informed me regarding these charges either by Email or by Letter. Who has given right to ICICI bank to deduct the money without informing us. How could they debit my account withou any prior intimation? This is very Pathetic.

I want my money to be credited in my a/c which they have deducted twice from my a/c.

My Account number is: 624401086112

1 16/04/2010 QABChgs, jan-mar10+ST77 DR INR 827.00
2 24/02/2010 QABChgs, Dec09+ST DR INR 827.00

Kindly look into this at your earliest and help me to get my money back.
Thanks
Harsh
Manoj KUMAR JAIN April 22, 2010
netbankig froud
some one transferred RS 71000/- from my icici netbanking account to three fake account and widhdrawn money. Till date not recovered 95 days over.
Manoj Jain
NarenderSingh126 April 15, 2010
Do confirm my maximum limit of purchasing
Date: 15/04/10

I am Narender Singh having Icici credit card no. ...8001, regst. Mobile 9212682409. I have 30, 000/- limitation in my credit card for purchasing. In that I have already activated an insurance policy so I have 27415/- limitation of purchasing. On 09-04-10 I called Customer care and asked him my maximum limit of purchasing he did confirm me the same amount(27, 415/-). Further I told him "I am going for purchasing of laptop amount of 27000/-". he replied yes you are allowed and you can purchase today for this amount. After that I went Nehru place, it is 40 km from my house, for purchasing laptop.

There the merchant swapped the card for 27000/- but he got an error of decline from Icici bank. I called customer care again about 5 pm on 09/04/10 and asked the problem. He replied me " You are not allowed for this transaction". I asked why I m not allowed though that amount in my limitation & I did confirm before purchasing. He did not give me satisfactory answer. I asked him to transfer my call to your senior. I asked him the same question "why I m not allowed though that amount in my maximum limit and I had confirm it before coming here, far 40 km from my home". He misguided me about half hour and I did not get my question’s answer. I asked him to transfer my call to your Manager. I asked the manager(Mr. Parmod, Senior Manager) the same quotation. He replied me that you have penalties in the past that is why you are not allowed. I told him that I had cleared all the amount of your bank before & I did confirm before coming here 40 km from my house. He accepted mistake of his phone baking officer.

I asked him if I had penalties in the past then now what is the new amount limitation of purchasing of my card. He replied me “ I don’t know & I cant tell you, it will be clear on swapping of card”. He was not sure what is my maximum limit of purchasing on card.

So I request you to give the solution of following equations...

1. Will Icici Bank going to take action against the phone banking officer whose mistake admitted by the manager(Mr. Parmod).

2. If you had decreased my maximum limit then why Icici bank did not inform me. If you had not decrease the limit of my card then will icici bank going to take action against the manager.


3. What is maximum limit of my credit card and what amount of purchasing I can.

Contact me:

Mob: 9210692409.
9811120067.
srbhandary April 12, 2010
Credit Card Frauds
I have availed 3 credit cards from ICICI bank and was using it for the past 4 years with prompt payments. Last October i had paid the amount on time but the bank calculates the due after adding the intrest and then deducting the payment done which resulted in a over limit. I had a lot of discussions with the customer care who were not helpful. I decided to close the card and asked for a closure with the person who had come to collect the dues. He told me that he would give the latter in 2 days provided i make minimum payment. I did that and they never turned up. This happened with 3 agents from ICICI bank who cheated me.

The limit on this card was 10, 000. I fought for the settlement when the amount was about 9400 or 9500 odd.
When i stopped making payments they were adding all sorts of intrest etc etc.

I stopped making payments on one of the card out of 3 which i was trying for a settlement. The payments were made monthly from my salary account which is a ICICI account.

One fine day, when i deposited 10, 000 to my account which is shared with my aged parents for medical treatment and also for my livelihood and to make payments on 2 other cards. The money was illegally taken away by the credit card division of ICICI bank. I wrote to them about my problem and insisted to release funds for the medical treatment of my parents but they did not agree. They told me that they will take any money that comes to this account. Then I asked them how can i make payments to other cards, they told me that it was my problem and locked that account.

Now because of their illegal transaction of using my savings account, which has stopped me from giving medical treatment to my aged parents and also has deprived me of my livelihood. They are making sure that i do not pay their other cards so that they can charge interest on those cards as well.

I do not know what to do next.
rajeshhcomplaints April 9, 2010
Issue with ICICI Bank Online Fund Transfer
I had made an online transfer of Rs.50000/- to Andhra bank SB Account on 07-Apr-2010.
On ICICI website the transfer is shown successful and a debit entry is also made on ICICI Account.
However there is no credit of the same amount on Andhra Bank SB Account as of 08-Apr-2010.


On enquiry with Andhra Bank, the staff has informed that no such transaction has
been taken place and asked us to contact ICICI Bank.


I am totally disappointed with this type of services of ICICI Bank.
At first When I contacted Customer Care they responded and said it took 24hours to transfer the amount.
But the Beneficiary Account has not been credited yet.After registered complaint, they now
saying it took 3 days to process my request.

I am sure that i will now experience these banks blaming the other for this deficiency in service
and in turn we will be running from one bank to another to get this rectified.
Ranganath April 5, 2010
CIBIL Record shows writtenoff for my credit card
Hi
My Credit card no-4477-4699-5947-4001 already settled my credit card outstanding amount in the year of 28-07-2008 (amt-4702/- clear amount ) but in CIBL report they mentioned "WRITTEN OFF", I am not able to understand ICICI bank behavior already closed all transaction with ICICI why the hell they have given my name in CIBL. Please help me in this matter..

Despairingly waiting your help.

Regards,
Ranganath Surpur
email id: [email protected]
Contact Number: +91-9448031011

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