I have an account for the last 3 years with ICICI bank. I have been running up and down to banks to get my problems fixed every month. I am very tired now. I don't even want to have an account with ICICI anymore. That's the reason I have switched over to Citi as my salary account. The reason I ahve still kept the ICICI account is because I have a loan account with you guys and my EMI's are deducted from the same account. Recently I lost my ATM card in an Axis bankl ATM. First of all your website does not work when it is required ( I normally access the online account once in a month and that does not work - It sucks) . Second, your IVR system is horrible. The agents are very rude. I reported a loss of card and they blocked it...but whn I asked them to apply for a duplicate card they asked me to contact 1-2 hrs later as their freaking system are not working. Why cant you guys check your system and maintain it?? They also said there will be a charge of Rs 221 for the duplicate card. Why ?? Why should I pay? The stupid ATM machine took it in and did not give back the card. You should charge Axis bank in that case. I am not applying for a duplicate card and if I don't get a reply from a senior bank officer, I am going to send a chain mail to everybody in Dell (that's where I am working) and tell them about the poor service. As it is ICICI does not have a good name, on top of that if I send an email to about 20, 000 employess in Dell, I am sure they will choose to switch banks. I really mean it. I already have the email typed in. I will be sending an email to Chanda D. Kochhar too. I just got her email ID.

Al in all, ICICI sucks badly - NEVER OPEN AN ACCOUNT IN ICICI. This is not just one problem I faced. It's been a problem for the last 3 years. Dig into my account and you will see how many times I have called.


My email address is [email protected]
Account number : 005801538865

If you can do something about it then please do it. I have lost hope. Atleast help others !!

DEAR SIR,

I AM AN ICICI BANK ACCOUNT HOLDER . I WAS USING MY ATM ON 3RD MARCH-10 IN SBI ATM COUNTER TO WITH DRAW CASH OF RS6000/- BUT I WAS UNABLE TO WITH DRAW CASH AS THE SYSTEM SHOWN THAT SORRY UNABLE TO DISPENSE CASH BUT LATER ON THE ABOVE SAID AMOUNT WAS DEDUCTED FROM MY ACCOUNT, WHICH IS NOT YET RECOVERED YET.

HENCE, REQUESTED YOU TO DO THE NEEDFUL IN THIS REGARD TO RECOVER THE AMOUNT AS SOON AS POSSIBLE.

REGARDS,
SANTOSH KUMAR MOHANTY
A/C-NO-035301000867
CARD NO-4667310353027146
PIN CODE NO-7166

I am running a personal loan with icici bank since december 2006 and it was taken for the tenure of 48 monts.( 4 years).

And as of today, there is no dues and bank is threatening me directly and indirectly to clear the loan, all of a sudden.

ICICI Bank has breached all the banking ethics for no reason.

Customers do know that ICICI Bank is behavining like a MAFIA.

It is better to be called ' MAFIA 'Bank than ICICI Bank.

Icici Bank is trying to cheat customers who are running personal loan with it.
I took a personal loan for 4 years term and the banking is trying to extend its term by one more year. it mens that bank is asking me to pay extra 12 EMIs. It is a clear cut cheat, cheat cheat...
Beware of it.

IN THE MONTH OF JAN I HAD TO DEPOSIT AN AMT OF 15075RS TO THE BANK .I DID NOT KNOW THE EXACT AMT, I WENT TO SHIVAJINAGAR BRANCH WHERE THEY LEAST BOTHERED TO HELP ME AND DIRECTED ME TO THE ATM IT WAS EVENING TIME SO THE MACHINE WS OVER CROUDED, I LEFT THE PLACE ONLY TO HAVE A SCID MY BIKE AND TAMPER MY ATM CARD.I CAME BACK TO THE BANK AND DEPOSITED 15000RS AND ALSO APPLIED FOR A NEW CARD.THEREBY FROM THAT DAY I DID NOT RECEIVE MY CARD BUT MY 75 RS WEAR BEING ADDIED TO ERRERS AND TILL DATE I RECIVE CALLS FROM THE BANK STATING PAY YOUR DUES NO BODY HAS BOTHERED ABOUT MY QUERY.