I have already forwarded all the relevant documents to ICICI Lombard Health Insurance against Group Mediclaim Insurance , forwarded by My Principal Company M/s Om Logistics Limited but till date my claim has not been cleared , I Have enquired with their executive and found the still deficiecy shows that 1 Priscription supporting not sent to them 2 Why claim file submitted late

I have already forwarded the Prisciption details in the month of Dec only , and reason of Late submission also forwareded to them but still there is no response from their end. I have also given details to Mr. Vivek over mail on email - [email protected]

I applied for ICICI Lombard Bike insurance on 21st August 2007 from Bangalore. But till date (26 -sep -2007). I am struggling to get my insurance. I have escalated the issue to 3 levels but no response from ICICI Lombard. I feel they only cheat people. One of their executive told that she could not locate the ICICI Lombard Banch from where I purchased policy. I do not understand is there someone operating illegally with ICICI Lombard name, or they do not have the data for its Branches. If some responsible executive ICICI Lombard checks these complaints then please do something for the stated issue.

I am a software engineer and working for Samsung company based in Noida (NCR region) and each year all employees have been given Mediclaim policy for all.So for the period 01-Jan-2006 to 31-Dec-2006 our company has tied up with Raksha TPA Pvt Ltd, under the terms that if any employee who will be admitted in the hospital for at least 24 hrs can claim the money from the insurance company.

Now this happens on 21st Oct-2006 (Diwali eve) that I was accidentally got burnt (1/2 degree) on my right hand side and i was in the hospital till 02nd nov-2007. When I was in the hospital I contacted my company HR people for the cashless treatment and they have given me the contact number of the concerned person Mr. Deepanshu (9810924486) who is the representative of the insurance company Raksha TPA Pvt Ltd.When I spoke to Deepanshu during my 3-4 day in the hospital then he said you please fax us the estimation cost and we will approve it. I did the same but didn't get any response. When I again called him he said there is some problem in the approval, you do one thing make the payment by yourself and later claim it after you get discharged from the hospital.When I discharge from the hospital I submitted my all the bills in original to my company which in turn forward the papers to the insurance company in January, 2007.

In march 2007 I got a query letter saying I didnot submitted some documents and insurance company need those ones. Again I tool all the documents from the hospital and couriered them on 15th March which has been received on 16th march 2007 (please attach the proof for same). After 2-3 weeks when I inquired about my status then they said they haven't received my papers/reply. I again send them the same papers. Now when I inquired again about my status in July 2007 they said they haven't received my papers.
I think they are unnecessary creating the delay and don't want to reimburse my money.

The address of the insurance company Raksha TPA Pvt Ltd is :-

Corporate Office 15/5,
Mathura Road, Faridabad,
Haryana-121003.
tel No 0129-2250000/01/5043059
fax 0129-2250002
E-mail [email protected].

During my communication I communicated with the following people from the insurance company.

1. Mr. Deepanshu 9810924486 (This is the person who is interacting with our company for insurances to be claimed).
2. Dr. Vidhi 9818623481 (She is the doctor who claim/pass/examine the medical bills)
3. Mr. Asif 9818220055 (This is also one of the representative of the insurance company).
4. Customer care number 95129225000.

But all are in VAIN...

Best Regards
Bharat Kumar nayyar
Mobile 9871553999
Noida

On 2nd April, 2007 I applied for a 10K tax saver health plan (Policy No: W-013316) for my Parents using the online facility at www.icicilombard.com. I stay in Bangalore and my parents are near to Warangal-Andhra Pradesh. As my father's age is above 45 he has to undergo a medical test to get enrolled in the policy. The website states that within two day's from the receipt of the premium my parents will get a call for the medical test, though it is 27th April today (25 days since i applied for the policy and paid the premium) my parents have not received any call for the medical test.

I have sent numerous mails and have also called them 6 times, they seem to have no clue about the medical test. They were not even able to confirm when they will be calling my parents.

I feel that I have taken a wrong decision in applying for a policy from ICICI Lombard.

Thanks,
Swetha Chinthireddy

I had foreclosed my ICICI Home loan LBTRI00001165829 and LBTRI00000650151 and I had given an application to cancel the ICICI Lombard Loan Care Insurance Policy, attached to the same, on 25th August 2006. The premium charged on this policy was Rs. 30105. I have received a payment of only Rs.1887.00, for the cancellation of the policy and I believe that, this amount is calculated based on only the top-up Loan - LBTRI0000116582. I request you make the necessary arrangements for cancellation of the Policy attached to the Base Loan - LBTRI00000650151. I have already given the proof of the foreclosure of both these loan.

I believe that arrangements will be made at the earliest. This issue is pending for the past 8 months.
I have been calling the concerned person in the ICIC Lombard office at Trichy, and I have not got any solution for the issue till now. Very poor service!