ICICI Lombard

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ICICI Lombard Reviews

January 21, 2007

ICICI Lombard holds money for a cancelled policy

I cancelled my ICICI Lombard Loan Care Policy for my home loan. The policy (4043/0000002/ICICI/HL/0000605) got canceled on 30th Oct 2006 but I haven’t received the cheque till now. I called ICICI Phone Banking more than 20 times since then. Every time they ask me to wait for 2 more working days. Sometimes I get a different & more promising reply – ‘this time we are forwarding to customer care on priority’. One officer tells me cheque has been dispatched to my address. Another officer tells me it’s dispatched to Hyderabad’s office. The address they have is correct & I’m receiving my ICICI Lombard vehicle insurance related documents & others. I don’t understand why only the cheque is not deliverable. I appreciate if a higher official of ICICI Lombard looks into the matter for faster resolution.

December 15, 2006

Wrong reversal of amount debit for medical Insurance

I have been given credit card by ICICI Bank.After some days I recd a Medical Insurance from ICICI lombard covering the Hospitalisation Expenses. I talked to Customer care at lucknow and informed that I am working with L&T and such scheme is already available with me so I don't require this please cancel as it has come to me without my requirement, They canceled it .After words I recd another policy at my home at Kanpur with the same specification , I was Stunned because few days back only I Have cancelled the previous one,. Once again I talked to Customer care and cancelled the Policy.

I have debited with some amount in my Credit card but given credit for approx 25% less in both the cases.
Now ICICI is behind me for the payment. I told them all the facts made the detail working also but all in vein .There is no one who can help me in this small case.