I have NRE & NRO account with ICICI bank since 7 years. Things were fine and now recently their service is so bad, because they have enough number of customers and their name is good in the market and now they don’t care about the customers. Whenever I click the click to call facility, it shows a message that "Your request has been accepted and you will get a call within 5 minutes from ICICI bank" normally it takes 1 week at least to get the call if you are lucky and most of the time they don’t even bother to call. Recently I got a call at 12 midnight (so ridiculous). My main complaint is, My friend had transferred 15, 000 to my account and the last digit of the account number was wrong, after waiting for 1 week, when I came to know about the wrong number, I complained ICICI bank about the case and they asked me some details and promised to solve soon, and they were always (as usual) delaying the response and after two months they say me write a letter to ICICI bank and my friend who transferred the and also needs a letter from my side explaining the whole scenario. I need a suggestion to take action on ICICI as hard as possible.

sir, plz send my ceiridit card .
SHREE RAM TIWARI
DOB 04/08/1979
MOBAIL 9413311782
E-MAIL [email protected]

Respected sir/madam,

My name is ABDUL RAHMAN KHAN, and my credit card number
377041561329003.
I got a call from icici bank regading the payment of
credit card nad personal loan emi which i have stopped, The reason is;
i have dues from the bank which is i had made a purchase in 3rd may
2007, at SURESH JEWELLERS, Bangalore.
I swiped the card two times for a amount of ten
thousand and ten thousand and a total of twenty thousand and at that
time of my swipe the card declined my payment to the SURESH JEWELLERS,
Bangalore.
In next month statement i got a statement where it
stated that i have to pay 20, 000(twenty thousand rupees), Which i was
declined when the purchase was made and when i have not purchased I
was perplexed why i had to pay, I gave a call to the Call Center and
i informed them that i was declined at the purchase and i did not
purchase on that day and again i went to the SURESH JEWELLERS,
and he showed SURESH JEWELLERS statement that stated no sales was
done on 3rd may 2007.and there was no payment of the swipe of the
credit card number
377041561329003. and the transaction was decline so no puchases was
done from the card.
SURESH JEWELLERS have two account
1) ICICI BANK
O.T.C Road Branch, BANGALORE
A/c No 035905000336

2) HDFC BANK
CAUVERY BHAVAN Branch
AVENUE ROAD, BANGALORE.
Ac NO 5092560005695.
I checked both his accounts personally and there was
no transaction becuase i was declined when i swiped it. and the
accounts showed that there was no transaction from my card it was
confirmed that it was delined,

I also informed many times they said the card will refund the amount
to the card and two months went past and everytime they used to say
they will refund the amount after two months they did not refund the
amount then again i called up and they gave me a Fax number
02266673928.
I sent two fax that is on 25/6/2007and another one on 30/7/2007.
I sent a courier to MANAGER ICICI BANK, Credit Card
Division, MUMBAI
After all this, I again i called up to the call center
and asked them that i have sent fax and courier to the mumbai credit
card division and they gave me a reply that my amount will be
refunded in 60days.
Again i was not given refund but they used to charge me
interest and overdue charge then after that i stopped paying becuase
when i haven't made the purchase why should i be paying and another
thing the bank withdrew the amount from my savings accnt bank account
number 029901504779 through auto debit .
Again i called up and they said payment was due so it
was auto debit, then again they said it is formalty it will be
withdrawn .
Then again they said me to pay which was 40000(forty
thousand plus)inclusive of interest+overdues charges+service tax+cess
charge .
Then i paid three to four times i paid back the amount
and again i was using the card and was waiting for the refund but all
in vain till datei have not received even a single rupee of my refund
which i was entitled to and I have stopped
my credit card payment and emi of 3016/- rupees personal loan .
Till date i have waited for the refund of my money and
i have not got it till now so i have stapped all the furthere
payments to the bank and now i got call from the bank, so they called
to BOMMANHALLI BRANCH and i went to Branch on 26/11/2010 after i
showed them the document proof they said that i have to write a letter
about this matter to icici thats why i informed u about this..
I am troubled by you for no reason, Please rectify this
problem as early as possible...i have no reason to be troublled
like this from your side ...
IF a necessary action is not taken and the harresment
goeson I will have to take up the leagal route through consumer court
to sort this matter out.
I REPEAT UNTIL THE MATTER IS SETTELED I WON"T FURTHER
PAY THE EMI DUES, I HAVE TO GET TWO YEARS INTEREST and
40, 000/-PAYMENT WHICH IHAVE PAID FOR THE CREDIT CARD WHICH IHAVE NOT
USED FOR SHOULD BE REFUNDED, Please settele the matter at the
earliest.
I Hope that ur goodself will help me in an appropriate way and sort it out.
Please do the needful and oblige.
Thanking you,
Yours faithfully,

I would like to put it on your notice that icici bank in Bangalore conducting courses for probationary officer s with a tie up with manipal university. the youths both boys and girls are mis guided there by the set up they have arranged in the hostel. first of all the course start s up at 8 am and ends at may be 12 pm and every where we can see many pairs of boys and girls smooching and doing sexual activities in front of icici teaching staffs. they are giving such an environment which is spoiling and misleading them. I strongly put this in front of those parents who are sending there children s to some other place in a belief that they will study and come back safer.But they are misleading them to the hell.

guys, Be aware of their services. I saw an exchange rate on their website but later found out that it was indicative rate.
Let me share something extremely serious thing with public.

12th Sept 2010 - initiated $3000 Transfer request to Non/ICICI bank
Exchange rate was 46.23+
14th Sept 2010 - Money credited from my bank account
Exchange rate was 46.20+
17th Sept 2010 - Money debited to Non/ICICI bank account
Exchange rate was 45.83

So I opened my ICICI M2I account to see the date they applied exchange rate but to my surprise those dates are blank in my transaction. ICICI applied $45.50 rate to my $3000 transaction. This is extremely disappointing.

Check the attached screenshot from my account.

Next thing I called their customer care. Well, they are all nice people but they helped me with nothing as they themselves were not able to find details.

Very first thing I am doing is to write to [email protected] and second thing is to circulate this complaint to all of my friends to make them aware of the situation.

None of us will give away our hard earned money to create new money sucker monsters.

Keep in mind that these banks can promise your the rates before your transaction but they know it will decrease their profits and this business will be no good if they do so.

I am intentionally hiding my personal details from the attached screenshot but providing sufficient hints to the ICICI guys to identify me if they want to track.

I am not afraid of anything. They did bad thing and world should know.

Thanks,
Gaurav