Resp.Sir
I am having your petro card since last four years approx.and no. of card is 5177 1940 1922 4010 and custo. ID No.1745726.Usually I got banks statement in the first week of the month. But in the last month I did not got any statement so I could not deposit the required amount in time. After long waiting I deposited a cheque of Rs.2000/-.without knowing any exact amount. Today I got last months statement and surprise that a latefees of Rs.350/- + Rs.43.26 as service tax has been charged while I am not at fault. A number of times I have requesated and worte the bank that MY MOBILE NUMBER IS NOW 9413200288 but bank never intimate on this phone.Since I bacame a petro card member of your bank I deposited the required amount before due date. Kindly confirm from your office that when you send the statement in the last month, and also confirm about the receipt of the statement.
I am not in habit the pay after due date by late fees. I am requesting you to kindly waiveoff the latefees + service tax charges and intimate as earliest possible otherwise I would not be in position to contiue your petro card.Regards, S.L.Jain